What are the responsibilities and job description for the Front Desk Agent position at Days Inn?
**Job Summary:** We are seeking a Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Handle guest inquiries and provide accurate information about the hotel facilities and services - Assist guests with reservations and bookings - Manage phone calls and reservations effectively - Resolve guest issues promptly and professionally - Maintain a clean and organized front desk area **Experience:** - Previous experience in a front desk or hospitality management role preferred - Strong guest service skills with a focus on guest relations - Knowledge of hotel management systems and phone systems - Bilingual skills are a plus - Ability to maintain professionalism under pressure - Excellent phone etiquette Join our team as a Front Desk Agent to showcase your hospitality skills and provide exceptional service to our guests.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
People with a criminal record are encouraged to apply
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Bend, OR 97701 (Required)
Ability to Relocate:
- Bend, OR 97701: Relocate before starting work (Required)
Work Location: In person
Benefits:
Job Training, Pet Friendly Workplace, Reduced or Flexible HoursSalary : $17