What are the responsibilities and job description for the Front Desk Clerk at Graceland Inn position at Davis & Elkins College?

The Office of Human Resources at Davis & Elkins College is dedicated to providing professional and courteous assistance to faculty, staff and students in employment and recruiting, benefits administration, payroll administration and employee relations.

contact information

Davis & Elkins College
Office of Human Resources
Liberal Arts Hall 203
100 Campus Drive
Elkins, WV 26241

Taran Wolford – Director of Human Resources
304-637-1344
wolfordt@dewv.edu

Erin Quint, Assistant Director of Human Resources
304-637-1346
quinte@dewv.edu

Human Resources
- Employment Application

IMMEDIATE SUPERVISOR: Campus Executive Chef & Graceland Inn General Manager

STATUS: Full-Time

FLSA STATUS: Non-Exempt

JOB SUMMARY:

Responsible for accommodating Graceland Inn guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, maintaining accurate records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and processing payments from departing guests.

DUTIES:

• Greet, register, assign rooms and issues room keys to guests of Graceland Inn

• Maintain accurate records of room availability and guests’ accounts

• Post charges, such as those for rooms, food, or liquor

• Compute bills, collect payments, and make change for guests as needed

• Record guest comments or complaints, referring customers to managers, as necessary

• Review accounts and charges with guests during the checkout process

• Responsible for transmitting and receiving messages

• Advise housekeeping staff when rooms have been vacated and are ready for cleaning

• Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment

• Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies

• Assist General Manager and other employees as needed; assisting in dining room service as time allows and situations demand

• Clean and maintain lobby and common areas, such as restocking supplies and watering plants

• Responsible for keeping all materials and information collected by guests safe and confidential

PREREQUISITES / EDUCATION:

• High School Diploma or equivalent required; prior hospitality experience preferred

• Basic computer proficiency including Microsoft Office and reservations systems for both room and restaurant guests

• Strong communication skills, both verbal and written

• Ability to work independently and with a team

• Demonstrated ability to communicate and work well with diverse groups of people and different personality types

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand or walk 100 percent of the time

• Occasionally lifts up to 40 lbs.; Frequently lifts up to 20 lbs.

TO APPLY:

Please submit resume, cover letter and three professional references via the application below. Review of applications will begin immediately and continue until the position is filled.

Apply for this job

Receive alerts for other Front Desk Clerk at Graceland Inn job openings

Front Desk Clerk at Graceland Inn

What are the responsibilities and job description for the Front Desk Clerk at Graceland Inn position at Davis & Elkins College?

contact information

What is the career path for a Front Desk Clerk at Graceland Inn?

Job openings at Davis & Elkins College

Not the job you're looking for? Here are some other Front Desk Clerk at Graceland Inn jobs in the Elkins, WV area that may be a better fit.

We don't have any other Front Desk Clerk at Graceland Inn jobs in the Elkins, WV area right now.

AI Assistant is available now!