Produce Clerk

POSITION SUMMARY

A Dave’s Fresh Marketplace Produce Clerk is responsible for proper stocking and rotation of merchandise in the Produce Department, including merchandising of products to ensure fresh, high-quality offerings. This position ensures proper inventory control to maximize product freshness and availability, and answers questions from customers in a friendly and helpful manner.

MINIMUM QUALIFICATIONS

• Prior produce experience preferred, but not required

• Must be 18 years of age or older

• Must be comfortable with customer facing interactions

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Ensuring that each customer receives outstanding customer service by providing a friendly environment – includes greeting and acknowledging customers, smiling, making eye contact, and all other components of customer service

• Maintaining an awareness of all produce items on sale – I.E., Weekly Ads

• Stocks Produce Department, including presentation of product, rotation, and organization of all produce items as set by Produce Management

• Examines the rotation of all produce items paying particular attention to expired stock and properly discarding outdated or spoiled items pursuant to Dave’s Fresh Marketplace standards

• Assisting in replenishing merchandise; participating in receiving and monitoring floor stock

• Assisting in floor moves, merchandising, display maintenance, and department housekeeping

• Ensures cleanliness of Produce Department, storage areas, and work areas for safety; includes cleaning of shelves, displays, cases, keeping floors free of spills and water, removing hazardous debris from floor

• Completes all cleaning tasks as assigned

• Cutting gloves must be worn on non-cutting hand while cutting any product. This policy is mandatory

• Completes all logs as required

• Conducts and logs hourly floor sweeps of department to ensure customer and employee safety

• Walks department regularly to ensure an organized and overall clean appearance at all times

• Ensure pricing accuracy – I.E., check product price at register to ensure accuracy

• Receives, inspects, and logs products for accuracy of shipment, temperature, and quality

• Unloads received product and maintains back-stock

• Ensures proper temperatures in all cooler/freezer cases

• Cleans and sanitizes all work areas – I.E., tables, floors, scales, cases, coolers, etc. 

• Sustain a high level of product knowledge and product preparation

• Assists Produce Manager as needed

• Notifies management of pricing discrepancies

• Communicating customer requests to management; responds positively to customer’s inquiries and assists customers with questions, information, and product selection

• Ability to train onboarding Produce Clerks

• Strict adherence to all Food Safety & Sanitation procedures

• Adhering to all Dave’s Fresh Marketplace policies, procedures, and practices including signing, pricing, and loss prevention

• Follows all safety practices and procedures

• Adherence to department-specific dress code policy

• Performing other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Proper handling of equipment; such as knives, scales, wrappers, compactors, garbage disposals, and hand trucks

• Effective customer service skills, ensuring customer satisfaction

• Ability to examine products for freshness

• Willingness to collaborate and work well in a team environment

• Ability to provide/receive constructive feedback

• Ability to follow directions

• Reliable and dependable; able to work a flexible schedule – including weekends

• Must be able to work a minimum of 3 shifts per week

• Ability to perform repetitious activities

• Ability to multi-task, prioritize, and stay organized

• Ability to solve practical problems

• Highly motivated – ability to successfully work in a fast-paced environment

• Must be willing to participate in further training – I.E., food safety training

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to lift up to 40 lbs. constantly, 50-60 lbs. frequently

• Standing and walking constantly

• Pushing and pulling constantly

• Stooping occasionally

• Reaching constantly

• Handling constantly

• Kneeling occasionally

• Talking frequently

• Hearing frequently

• Feeling frequently

• Good vision is constant

• Exposure to refrigerated conditions frequently

• May be exposed to various food allergens 

NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the individuals will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.