What are the responsibilities and job description for the Warranty Service Clerk position at D&M Auto Leasing?
Are you highly organized, detail-oriented, and experienced in administrative support? Our team is looking for a Warranty Services Clerk to join our Fort Worth office! This role plays a vital part in supporting our Warranty Manager and department operations, focusing on contract accuracy, reporting, customer coordination, and lender communication.
What You’ll Do:
- Pull all contracts from email and files to process
- Prepare registers for billing
· Check all service products for accuracy for lenders and warranty
· Send all registers to accounting for payment
· Enter warranty and gap contracts into the system for payment
· Update spreadsheets after submission of products
· Scan all contracts to warranty files
· Work with F&I on reprints of contracts
· Work with warranty coordinator on warranty and cancellation issues
· Customer background reports and interviews with customers
· Work with agents and or managers on customer background checks and any issues
· Back-up receptionist on overflow calls from front desk
What We’re Looking For:
· Minimum of 3 years of relevant professional experience
· Proficient with Word and Excel
· Good typing and keyboard skills
· Ability to be versatile in working with changing priorities and position responsibilities.
· Ability to make evaluations, reach conclusions, and solve problems based on subjective or objective information, knowledge, and experience.
· Ability to read and comprehend instructions and information.
· Excellent communication skills in person, on the phone, and in writing.
· Professional personal appearance. Ability to work well with customers and other employees.
· Will train on dealer computer systems.
This role is M-F 8:30-6pm in our Fort Worth office and the pay range is $20-22
Why Join Us?
We’re a trusted name in the automotive industry with a strong reputation for quality service and employee support. This is a great opportunity to grow your career with a stable and experienced team.
Benefits:
-Medical, Dental, Vision and 401k after the orientation period
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