What are the responsibilities and job description for the Warranty Service Clerk position at D&M Leasing?
Are you highly organized, detail-oriented, and experienced in administrative support? Our team is looking for a Warranty Services Clerk to join our Fort Worth office! This role plays a vital part in supporting our Warranty Manager and department operations, focusing on contract accuracy, reporting, customer coordination, and lender communication.
What You’ll Do:
Why Join Us?
We’re a trusted name in the automotive industry with a strong reputation for quality service and employee support. This is a great opportunity to grow your career with a stable and experienced team.
Benefits:
What You’ll Do:
- Pull all contracts from email and files to process
- Prepare registers for billing
- Check all service products for accuracy for lenders and warranty
- Send all registers to accounting for payment
- Enter warranty and gap contracts into the system for payment
- Update spreadsheets after submission of products
- Scan all contracts to warranty files
- Work with F&I on reprints of contracts
- Work with warranty coordinator on warranty and cancellation issues
- Customer background reports and interviews with customers
- Work with agents and or managers on customer background checks and any issues
- Back-up receptionist on overflow calls from front desk
- Minimum of 3 years of relevant professional experience
- Proficient with Word and Excel
- Good typing and keyboard skills
- Ability to be versatile in working with changing priorities and position responsibilities
- Ability to make evaluations, reach conclusions, and solve problems based on subjective or objective information, knowledge, and experience
- Ability to read and comprehend instructions and information
- Excellent communication skills in person, on the phone, and in writing
- Professional personal appearance. Ability to work well with customers and other employees
- Will train on dealer computer systems
Why Join Us?
We’re a trusted name in the automotive industry with a strong reputation for quality service and employee support. This is a great opportunity to grow your career with a stable and experienced team.
Benefits:
- Medical, Dental, Vision and 401k after the orientation period
Salary : $20 - $22