What are the responsibilities and job description for the Content Specialist position at Cypress HCM?
Content Specialist (Hotels), Req ID #37370212
Description
We are seeking a detail-oriented and adaptable Content Specialist (Hotels) to join the Media Ops team within the Scaled Ops Department on a contract basis. This role focuses on building and quality-checking content for hotel property pages while supporting efficient onboarding of hotel partners. The position requires strong collaboration, adaptability across partner systems, and the ability to maintain high content quality at scale.
Key Responsibilities
Description
We are seeking a detail-oriented and adaptable Content Specialist (Hotels) to join the Media Ops team within the Scaled Ops Department on a contract basis. This role focuses on building and quality-checking content for hotel property pages while supporting efficient onboarding of hotel partners. The position requires strong collaboration, adaptability across partner systems, and the ability to maintain high content quality at scale.
Key Responsibilities
- Adapt workflow to each partner's connectivity setup — operating as a quality checker where content integrations exist, and executing full builds where they don't
- Build working knowledge of each partner's setup to anticipate requirements ahead of time
- Surface recurring blockers, content gaps, and partner-specific quirks back to the Content Ops Lead on a regular basis
- Manage multiple property builds simultaneously while maintaining attention to detail
- Build out room-level content for hotel property pages, following the structure and quality standards established by the Media Ops team
- Use AI prompts to draft, refine, and iterate on room descriptions and supporting copy, with human review for accuracy and tone
- Tag and organize photography at the property and room level
- Foster a collaborative and positive work environment to promote teamwork and productivity
- 2 years of experience in content production, editorial, marketing, hospitality, or a related field
- Strong written English with a solid grasp of grammar, spelling, usage, and punctuation
- Comfort with AI-assisted writing tools and a willingness to learn prompting techniques to draft and refine copy
- Highly organized; able to manage structured workflows and juggle multiple projects against deadlines
- Detail-oriented with the ability to spot inconsistencies in copy and imagery
- Basic comfort with photo organization and tagging
- Proficient in Google Suite applications
- Experience with Airtable, Salesforce, or other content management tools is a plus
- Hospitality, travel, or e-commerce experience preferred but not required
- Positive, team-oriented mindset with a passion for hospitality and creating welcoming experiences for a global audience
- $48-53/hr W-2
Salary : $48 - $53