What are the responsibilities and job description for the Remote Customer Support Rep - $60-$80k (Wealth Tech) position at CyberCoders?
Permanently 100% Remote
Job Title: Remote Customer Support Rep - $60-$80k (Wealth Tech)
Salary: $60k-$80k Benefits, 401k
Requirements: SaaS Customer SupportWe offer an intuitive web-based CRM for financial advisors.We're thrilled to announce we just closed $200MM in funding, and are doing some big things!Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales.
Our software integrates with leading FinTech brands. It enables them to manage their book of business, streamline their workflow, and grow their practice.
We just closed our Series B for $30MM, have been in business since 2012, and have 52 employees.
We are REMOTE first and our team is distributed throughout the country.
Due to growth, we are actively hiring a Remote Customer Support Rep with experience in the following:
This includes things like acting as a technical advisor, leading complex onboarding and/or integrations, product configurations across multiple teams, and troubleshooting/resolving technical issues
If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.What You Will Be Doing
Email Your Resume In Word To
Matt.Abbasfard@CyberCoders.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MA5-1880614 -- in the email subject line for your application to be considered.
Matt Abbasfard - Lead Recruiter
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.
This job was first posted by CyberCoders on 10/15/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 10/15/2025 and is open for 60 days
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Copyright 1999 - 2026. CyberCoders , Inc. All rights reserved.
Job Title: Remote Customer Support Rep - $60-$80k (Wealth Tech)
Salary: $60k-$80k Benefits, 401k
Requirements: SaaS Customer SupportWe offer an intuitive web-based CRM for financial advisors.We're thrilled to announce we just closed $200MM in funding, and are doing some big things!Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales.
Our software integrates with leading FinTech brands. It enables them to manage their book of business, streamline their workflow, and grow their practice.
We just closed our Series B for $30MM, have been in business since 2012, and have 52 employees.
We are REMOTE first and our team is distributed throughout the country.
Due to growth, we are actively hiring a Remote Customer Support Rep with experience in the following:
- Supporting SaaS applications
- Basic knowledge of cloud offerings, tools, operating systems, and browsers
- Experience communicating with clients via phone, email, chat, and video
This includes things like acting as a technical advisor, leading complex onboarding and/or integrations, product configurations across multiple teams, and troubleshooting/resolving technical issues
If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.What You Will Be Doing
- Lead complex onboarding and/or integrations
- Assist with product configurations with multiple stakeholders and teams
- Troubleshoot and resolve technical issues
- Supporting SaaS applications
- Basic knowledge of cloud offerings, tools, operating systems, and browsers
- Experience communicating with clients via phone, email, chat, and video
- $60k- $80k Benefits, 401k
- Permanently remote
- Vacation/PTO
- Medical
- Dental
- Vision
- Bonus
- 401k
Email Your Resume In Word To
Matt.Abbasfard@CyberCoders.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MA5-1880614 -- in the email subject line for your application to be considered.
Matt Abbasfard - Lead Recruiter
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.
This job was first posted by CyberCoders on 10/15/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 10/15/2025 and is open for 60 days
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Copyright 1999 - 2026. CyberCoders , Inc. All rights reserved.
Salary : $60,000 - $80,000