What are the responsibilities and job description for the HVAC Technician position at CyberCoders?
Based in the greater Pittsburgh area, we are a leading manufacturer of steam clean generators, tube bundles, packaged water heaters, pressure vessels, and tanks for the plumbing and heating systems and industrial processes. We have been in business for over 90 years and have established ourselves as a reputable and reliable manufacturer.
Position Overview
We are seeking a knowledgeable Technical Support Technician to provide expert assistance and support to our customers in the manufacturing and industrial sectors. The ideal candidate will have a strong understanding of technical components and systems, with a focus on pressure vessels, HVAC systems, and related equipment. This role is essential in ensuring customer satisfaction and maintaining the functionality of our products through effective troubleshooting and resolution of technical issues.
Key Responsibilities
- Provide technical support to customers regarding OEM products and services
- Diagnose and resolve issues related to pressure vessels, HVAC systems, and other industrial equipment
- Assist customers in understanding product specifications, installation, and maintenance procedures
- Collaborate with engineering and manufacturing teams to improve product performance and customer satisfaction
- Conduct training sessions and demonstrations for customers on equipment usage and maintenance
- Document technical issues and resolutions for future reference and continuous improvement
Qualifications
- Minimum of 2 years of experience in technical support or a related field
- Strong knowledge of pressure vessels, HVAC systems, and industrial components
- Experience in troubleshooting electrical systems and components
- Familiarity with manufacturing processes and OEM standards
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Relevant certifications in HVAC, electrical systems, or related fields are a plus
Benefits
- Hourly rate: $25-30/hr
- Healthcare package
- 401k
- Flexible PTO
- Work with industry leaders!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Salary : $25 - $30