Intake Worker - Domestic Relations

Job Description

Processes local complaints; initiates and monitors support order requests in other jurisdictions.

Position Information

DBM Grade: 105

Classification: Administrative Specialist I

Position Code: DR3012

Current Cumberland County Employees will follow the County Promotion/Demotion policy.

Essential Job Functions

• Complete responsibility for interstate initiating caseload with specifically assigned states.
• Liaison between clients and foreign court where they are responsible to interpret court orders and solicit foreign courts to assist with the difficult task of enforcement.
• Conducts initial interviews where they determine proper venue, gather required data, and decide the appropriate course of action for each case.
• Prepares all legal documents for the case initiation process for legal complaints.
• Assist plaintiffs, defendants and other state agencies by telephone, e-mail, and other written correspondence.
• Ensures all TANF (Temporary Aid to Needy Families) recipients have filed for spousal/child support as required.
• Receives and processes mail from the postal service and electronic mail.
• Copies pertinent information and forwards it to plaintiffs.
• Performs other related duties and assignments as required.
  
  

Education

Minimum Requirements to Perform the Work:

• High school diploma required.
  
  

Work Experience

• 2 years’ experience in human services, courts, or related field.
  
  

Company Description

Mission Statement: To provide essential services that respond to community needs and promote well-being, while maintaining a financially sound foundation.

We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!

Technology Support/Issues With Applying

If you are having technology issues with the application or with uploading your resume and/or cover letter please reach out to KeldairHR Customer Support at support@keldairhr.com or Cumberland County Human Resources at humanresources@cumberlandcountypa.gov.

Email Confirmation

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Benefits

Medical Benefits:

• Capital Blue Cross Medical Insurance
• Health Savings Account
• Wellness program with wellness incentives
• Capital Blue Cross Vision Insurance
• United Concordia Dental Insurance
  

Retirement Benefits

• County Retirement Pension
• 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax
• Fully vested after 5 years of credited service
• Normal Retirement Options:
• Age 55 with 20 years of credited service
• Age 60 with any amount of credited service
• Voluntary 457b Deferred Compensation Plan
• Military Time Buy Back Options
  

Paid Time Off

• Vacation
• 10 days per year, accrued per pay period (Non-Exempt)
• 15 days per year, accrued per pay period (Exempt)
• Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service
• Personal
• 3 Personal days per year, pro-rated based on starting date
• Sick
• 5 Sick days per year, pro-rated based on starting date
• 12 Paid County Holidays
• No waiting period to receive paid holidays
  

Additional Benefits

• Educational Assistance
• 80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment)
• Public Service Loan Forgiveness (PSLF) – certain eligibility requirements must be met
• Employee Assistance Program
• Resources for: Childcare, Eldercare, Legal, Financial, and Coaching
• Flexible Spending Account
• Dependent Care Account
• Short Term Disability
• Long Term Disability
• Life Insurance