Caseworker II- Care Manager/Options/FED Assessor- Aging & Community Services

Job Description

Department: Cumberland County Aging & Community Services

Address: 1100 Claremont Road, Carlisle, PA 17015

Work Hours: 8:00 am - 4:30 pm - Monday through Friday (75 hours bi-weekly) – 1 hour lunch

Position Type: Non-Exempt/Full Time

External or Internal: External

Position Code: OA3028

Position Title: Care Manager/Options/FED Assessor - Caseworker II

Salary: $28.65 per hour/$55,867.50 per year

5 Factor Grade and Step: Grade 111 - Step 1

Posting Period: December 24, 2025 – January 4, 2026

Recruitment Methods:

• Transfer
• Lateral
• Reassignment
• Voluntary Demotion
• Promotion
  
  

Job Description:

To provide care management, develop individual service plans for service recipients and their families to maintain a quality, independent living lifestyle. Carries out program requirements for OPTIONS and Caregiver Support Program funded services including the Grandparent Program. Complete the FED Assessment process in accordance with regulations and directives.

Essential Job Functions:

CARE MANAGEMENT PROGRAMS (OPTIONS, CSP, GRANDPARENT)

• Carries out all duties as required by the Pennsylvania Department of Aging Policy and Procedure Manual Chapter for Caregiver Support Program funded services, the Care Management Chapter and as needed the OPTIONS Chapter.
• Complete required program assessment tools (CAT, NAT, or NAT-E) to assess an individual’s medical, financial, functional, social and psychological status for program appropriateness and eligibility and caregiver needs.  Make recommendations and develop service/care plans and/or provide resources based on assessment outcome which meet the needs of the individual; monitor individual’s status and recommend appropriate changes accordingly.
• Authorize and coordinate the delivery of services with individuals, providers of choice and informal support.
• Complete required monitoring contacts to ensure care plan and services continue to meet individual’s/caregivers’ needs.  Make changes as needed and/or appropriate.
• Accurately document and maintain assessments, reassessments, and individual contacts in case notes and journal entries; prepare required activity reports as necessary.
• Review and process receipts in accordance with Caregiver Support Program regulation and policy.
• Organizes the Caregiver Support and Grandparenting Support Groups as appropriate.
• Oversee and train CSP volunteers.
• Implement and coordinate specialty program(s) as assigned.
• Maintain required clearances and education, including Child and State, and Federal if needed.
  
  

ASSESSMENTS

• Complete the Assessment (Level 1 and Level 2) process in accordance with regulation and Aging Well directives, contract, and procedures.
• Assessments may be completed in Nursing Facilities, Personal Care Homes, the community/consumers’ homes, hospitals, correctional facilities for placement, Home and Community based services through OPTIONS or waiver/CHC, LIFE program, SSI, or MA.
• Be a credentialed assessor through Aging Well for FED Assessments and maintain credentials. Complete training in the Pennsylvania Individualized Assessment (PIA) system and the Functional Eligibility Determination (FED) assessment.
• Complete Desk Reviews within required timelines and Desk Review process.
• Prepare the documents needed for Medical Review cases.
• Participate in Appeals/Hearings for assessments.
• Process previously assessed files.
• Inform consumers of the appeal process regarding disagreements with the level of care determination.
• Accurately document and maintain assessments, reassessments/Desk Reviews, and individual contacts in PIA or other required systems.
  
  

Other Duties Of Job:

• Complete protective service reports and/or incident reports as required; may be required to participate in the protective services on-call system duty assignments.
• Provide information, assistance, and referral services, including the completion of applications and forms.
• Interpret and/or explain agency programs, federal, state and county policies and procedures for individuals, groups, and agencies.
• Maintain certification for required programs.
• Crosstrain and provide backup coverage for other programs assigned.
• Travel as necessary, including meeting with and assisting individuals in accessing needed support and services.
• Prepare studies and reports as necessary.
• Attend meetings, training, and seminars as necessary.
• Performs other job-related duties as may be assigned.
  
  

Applicants Must

Qualifications:

Minimum Education, Experience and Training: Six months of experience as a Human Services Case Manager, or County Human Services Intern; or one year of experience in public or private social work and a Bachelor's Degree which includes or is supplemented by 12 semester hours credit in sociology, social welfare, psychology, gerontology, or other related social sciences; or a bachelor's degree with a social welfare major; or any equivalent combination of experience and training including successful completion of 12 semester hours credit in sociology, social welfare, psychology, gerontology, or other related social sciences.

If you are contacted for an interview and need accommodations for the interview due to a disability, please advise the interviewer of the accommodations you require well in advance of the scheduled date.

How to Apply

Submit an electronic application online at www.cumberlandcountypa.gov by midnight, January 4, 2026, the closing date of this announcement. Applications received after the closing date will not be accepted. Additional information may be obtained by calling Rachel Albright at 717-240-6110.

CUMBERLAND COUNTY IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER

Company Description

Mission Statement: To provide impactful and essential county services in the most effective, courteous, and financially responsible manner possible.

We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!

TECHNOLOGY SUPPORT/ISSUES WITH APPLYING:

If you are having technology issues with the application or with uploading your resume and/or cover letter please reach out to KeldairHR Customer Support at support@keldairhr.com or Cumberland County Human Resources at humanresources@cumberlandcountypa.gov.

EMAIL CONFIRMATION:

If you do not receive a confirmation email within minutes of your job application submission, please check your email junk and or spam folders.

Benefits

Medical Benefits:

• Capital Blue Cross Medical Insurance
• Health Savings Account
• Wellness program with wellness incentives
• Capital Blue Cross Vision Insurance
• United Concordia Dental Insurance
  

Retirement Benefits:

• County Retirement Pension
• 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax
• Fully vested after 5 years of credited service
• Normal Retirement Options:
• Age 55 with 20 years of credited service
• Age 60 with any amount of credited service
• Voluntary 457b Deferred Compensation Plan
• Military Time Buy Back Options
  

Paid Time Off:

• Vacation
• 10 days per year, accrued per pay period (Non-Exempt)
• 15 days per year, accrued per pay period (Exempt)
• Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service
• Personal
• 3 Personal days per year, pro-rated based on starting date
• Sick
• 5 Sick days per year, pro-rated based on starting date
• 12 Paid County Holidays
• No waiting period to receive paid holidays
  

Additional Benefits:

• Educational Assistance
• 80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment)
• Public Service Loan Forgiveness (PSLF) – certain eligibility requirements must be met
• Employee Assistance Program
• Resources for: Childcare, Eldercare, Legal, Financial, and Coaching
• Flexible Spending Account
• Dependent Care Account
• Short Term Disability
• Long Term Disability
• Life Insurance