Aging Care Manager 3 - Protective Services (Local Government)

This position supports protective services for older adults with complex or high-risk needs. It requires strong judgment, thoughtful coordination, and careful oversight of cases. As a Aging Care Manager 3, you will perform the following duties:

• Complex Investigations: Conduct thorough reviews of allegations of abuse, neglect, exploitation, or abandonment
• Risk Assessment: Evaluate medical, social, psychological, financial, and environmental needs for older adults
• Service Planning: Develop, implement, and oversee protective service plans that reduce or remove risk
• Legal Coordination: Recommend court actions, coordinate interventions, and provide testimony when required
• Agency Collaboration: Work with service agencies, healthcare providers, courts, and community partners to support client needs
• Staff Guidance: Provide direction and consultation to professional staff and review casework for quality and compliance

Work Schedule and Additional Information:

• Full-time employment

• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

• You may have overnight travel or out of County travel for meetings & trainings. 

• You may have irregular hours, including evenings, weekends, or holidays. 

• You will required to be on the on-call rotation.

• Telework: You will not have the opportunity to telework in this position.

• Salary: In some cases, the starting salary may be non-negotiable.

• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Aging Care Manager 2 or Aging Program Assessor; or

• One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or

• An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. 

• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.

• A conditional offer of employment will require a drug screening.

• This position falls under the provisions of the Child Protective Services Law.

  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply: 

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 

• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

• Failure to comply with the above application requirements may eliminate you from consideration for this position. 

• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans: 

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS): 

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. 

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Salary : $41,886