Warehouse Operations Supervisor

Since 1997, our client has been providing Boutique, Turn-Key Fulfillment services to the Apparel, Footwear, Action Sports, Outdoor and Lifestyle industries. With facilities in California, British Columbia, and Quebec, our client offers 3PL Pick and Pack services, Inventory Management, Vendor Compliance, Freight, Returns & Repair Management, EDI, Customer Service, and a variety of Brand Support Services. Their custom built 3PL Software Suite offers clients access to superior technology and seamless integrations. With years of experience and industry focus – over 150 leading brands of the Apparel, Footwear, Actions Sports, Outdoor and Lifestyle industries entrust their business to the team.

Warehouse Operations Supervisor (Shipping / Receiving / Returns)

Job Type: Full-time; Onsite

Responsibilities:

• Provide direction to the inbound and outbound teams by ensuring timely receiving and delivery of orders and commitments.
• Ensure the training, cross-training and development of team members.
• Communicate, monitor and drive goals and operational performance metrics while working within SLA.
• Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client.
• Communicate expectations and provide regular feedback on performance.
• Follow Company safety rules, safety procedures, security protocols and standard operating procedures (SOP).
• Keep work and storage areas in a safe, clean, and tidy condition at all times.
• Perform other duties as requested.

Experience:

• 3 years of experience leading a warehouse/light industrial team.
• Bachelor’s degree in Supply Chain, Logistics or related field is a plus.
• Proficient with Microsoft Office applications, specifically Outlook.
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, comfortable with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
• Bilingual (Spanish/English) preferred but not required.
• Excellent technical capabilities with proficiency in warehouse management system (WMS).
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented.
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety.
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently.
• Has the ability to be flexible and adapt to changing priorities.
• Trustworthy and moral character.

This position offers a competitive base salary.