Logistics Customer Sales Manager

For over a decade, our client has been the transportation partner you can rely on across 48 states. They have 53' Temperature Controlled and Dry Van capacity available to satisfy all your shipping needs. Their GPS tracking system ensures visibility and keeps you current on time-sensitive Expedited shipments. Our client’s team is available 24/7 and is committed every day to the safety and success of each driver and customer shipment.

Logistics Customer Sales Manager

Job Type: Full-time; On-site

Responsibilities

• Recruit, train, and supervise a team of 8–10 AEs and SDRs within a high-velocity freight brokerage environment
• Lead by example with hands-on selling, directly managing key accounts and maintaining a personal sales quota.
• Set clear, measurable objectives for individual and team performance; monitor results and deliver actionable feedback.
• Develop innovative sales strategies and execute targeted campaigns to acquire and expand key customer accounts.
• Drive accountability and motivation through regular coaching sessions, team meetings, side-by-side call reviews, and mentorship.
• Collaborate with executive leadership on forecasting, territory planning, pipeline management, and budget development.
• Utilize CRM/TMS platforms to monitor activities, analyze data, and refine team processes for greater efficiency.
• Establish and track relevant KPIs such as pipeline velocity, win rates, and revenue-per-rep to ensure goal achievement.
• Intervene and resolve escalated client issues and help team members close complex deals.
• Lead performance reviews, succession planning, and ongoing professional development for sales staff.
• Foster a culture of high ethical standards, continuous improvement, and teamwork.
  
  

Experience

• Bachelor’s degree in Business, Supply Chain, or related field preferred; equivalent experience will be considered.
• Minimum 5 years’ proven sales experience in third-party logistics (3PL) or freight brokerage, with at least 2 years in a direct leadership role.
• Demonstrated success building, supporting, and developing inside sales or brokerage teams to achieve aggressive quotas.
• Strong background in lead generation, B2B pipeline management, and consultative or solution-based sales.
• Advanced proficiency with CRM (e.g., Salesforce, HubSpot) and transportation software (TMS).
• Strong negotiation, analytical, and decision-making skills are needed.
• Excellent communication abilities are needed; verbal, written, and interdepartmental.
• Customer-obsessed, goal-driven, and adaptable to a dynamic, evolving business environment is necessary.
  
  

This position offers a competitive base salary.

Related To: Freight, Freight Brokerage, Freight Delivery, Transportation Logistics, Logistics, Transportation, Transportation Brokerage, Trucking, Trucking Brokerage, Truckload Brokerage, Supply Chain, Supply Chain Solutions, 3PL, Third Party Logistics, Shipping, Non-Asset, Non-Asset Brokerage, OTR, Dryvan, Dry Van, Box Trailer, Dry Goods Shipping, Non-Perishable Shipping, Container, Long Haul, Short Haul, Tractor Trailer, Flatbed, flat bed, flat-bed, tie downs, dunnage, conestoga, curtain side, lowboy, tarp, permit loads,Oversized, Over-dimensional, OD, RGN, Removable Gooseneck, Low boy, drop-deck, flat-bed, special permit, TL, Truckload, FTL, Full Truckload, Truck Load, Semi, Tractor-Trailer, Refrigerated, Reefer, Temp Controlled, Temperature Controlled, protect from freeze, cold chain, cooling, P&L, KPI, SOP, freight operations, branch management, customer development, negotiate, business development, carrier procurement, CRM, RFP, RFQ, performance management, strategic growth, business strategy, lead generation, networking, cold calling, revenue growth, negotiate rates, customer service, RFP, RFQ, business development, enterprise, CRM, prospect, client development, client relationships, Independent Contributor, Team Player, Individual Contributor, IC, Manager, Management, Supervisor, Team Lead, Team Management, Middle Management

Show All Jobs