What are the responsibilities and job description for the Contracts Administrator – Paratransit position at CS Recruiting?
Contracts Administrator - Paratransit
Job Type: Full-time; On-site
Responsibilities
Related to: Freight, Freight Delivery, Transportation Logistics, Logistics, Transportation, Trucking, Truckload, Supply Chain, Shipping, Asset, Asset Brokerage, Fleet, Terminal, OTR, Fleet, Dedicated, Owner-Operator, Paratransit, ADA, Van, Sprinter, Transit, Transit Authority, Bus, Metra, Ambulance, Disability transportation, people transportation, Customer service, client relationships, customer relationships, client growth, maintain clients, account maintenance, build relationships, grow clientele, grow business, RFP, RFQ, generate sales, Independent Contributor, Team Player, Individual Contributor, IC, Manager, Management, Supervisor, Team Lead, Team Management, Middle Management
Job Type: Full-time; On-site
Responsibilities
- Responsible for identifying any negative performance trends and working with appropriate managers and staff to address negative performance trends as soon as possible so that service can continue to improve.
- Ensure contractor will have a sufficient number of RideChoice and ADA paratransit overflow providers to ensure all trip requests (ambulatory and accessible) can be provided without delay through all hours of the day, days of the week based on a 24/7 RideChoice operation.
- Negotiate contract terms with internal and external business partners.
- Ensure all deadlines and conditions described on contracts are met.
- Analyze potential risks involved with specific contract terms.
- Provide regular executive summary style reporting on program statistics/effectiveness to internal leadership and external stakeholders.
- Support and manage provider issues/inquiries on program.
- 5 years of experience in a transit, paratransit, or similar transportation system with at least two years at a supervisory level.
- Demonstrate a strong working knowledge of ADA paratransit requirements as well as acceptable paratransit and demand responsive operational, maintenance, safety and customer service practices and metrics.
- Knowledge of Trapeze scheduling and brokering software.
- Must possess excellent verbal and written presentation skills and be competent with Microsoft Word, Excel, and PowerPoint.
- Ability to multi-task, dealing with numerous internal/external issues concurrently.
- An individual with a high energy level and strong work ethic, who is self-motivated, self-reliant, has high integrity as well as is a hands on, sleeves up team player.
- Superior interpersonal and communication skills. Able to be persuasive with compelling oral and written communication skills at all levels.
- Ability to build open, trustworthy relationships with other leaders of the business, customers, vendors and the cross-functional teams.
- Strategic problem solver with a sense for where things are headed, along with great instincts and the ability to effectively navigate and seize upon business opportunities.
- Good quantitative and analytical abilities and broad business perspective with sound business judgement and financial acumen.
- Energetic individual, who is action oriented with a strong sense of urgency, and the ability to overcome obstacles to achieve results in a timely fashion.
Related to: Freight, Freight Delivery, Transportation Logistics, Logistics, Transportation, Trucking, Truckload, Supply Chain, Shipping, Asset, Asset Brokerage, Fleet, Terminal, OTR, Fleet, Dedicated, Owner-Operator, Paratransit, ADA, Van, Sprinter, Transit, Transit Authority, Bus, Metra, Ambulance, Disability transportation, people transportation, Customer service, client relationships, customer relationships, client growth, maintain clients, account maintenance, build relationships, grow clientele, grow business, RFP, RFQ, generate sales, Independent Contributor, Team Player, Individual Contributor, IC, Manager, Management, Supervisor, Team Lead, Team Management, Middle Management
Salary : $95,000 - $105,000