What are the responsibilities and job description for the Front Office Specialist position at Crown Staffing?
Job Title: Front Office Specialist (Healthcare)
Location: TriHealth Facilities – Lebanon
Pay: $16–$18/hr
Shift: 1st Shift
Job Summary:
Crown Staffing is seeking a professional and organized Front Office Specialist with healthcare experience. This role serves as the first point of contact for patients and requires strong customer service skills, attention to detail, and experience using Epic.
Key Responsibilities:
- Greet and check in/check out patients in a friendly, professional manner
- Verify patient demographics, insurance, and collect copays
- Schedule, reschedule, and confirm appointments
- Manage incoming calls, patient inquiries, and messages
- Accurately enter and update patient information in Epic
- Handle referrals, authorizations, and medical records requests
- Maintain front desk organization and patient flow
- Ensure HIPAA compliance and patient confidentiality
Qualifications:
- Previous front office experience in a healthcare setting required
- Experience with Epic EMR system strongly preferred
- Strong communication and customer service skills
- High attention to detail and ability to multitask
- Reliable and able to work in a fast-paced environment
INDHC
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- healthcare setting: 1 year (Required)
- Epic: 1 year (Preferred)
Work Location: In person
Salary : $15 - $18