What are the responsibilities and job description for the Automotive Service Receptionist position at Crossroads Automotive Group?
Responsibilities:
Answer multi-line telephone system and direct calls
Take and relay messages
Provide information to callers
Greet persons entering organization
Direct persons to correct destination
Ensure knowledge of staff movements in and out of organization
Provide general administrative and clerical support
Maintain the reception area
Various tasks as assigned by dealership management
Generate Carfax reports for pre-sale due diligence
Job Requirements
High school diploma generally required
Knowledge of administrative and clerical procedures
Knowledge of computers and relevant software applications
Knowledge of customer service principles and practices
Keyboard skills-proficient in Microsoft and Excel
Benefits
Comprehensive benefits package, including PTO, medical, dental, vision and life
insurance
Commitment to family, always closed on Sundays