Demo

Enrollment Specialist, Unbound Academy (Remote) - $40,000/year USD

Crossover
Phoenix, AZ Remote Full Time
POSTED ON 5/22/2026
AVAILABLE BEFORE 9/2/2026
Success in this role depends on your ability to establish trust with parents during the opening moments of a conversation. This position suits individuals who thrive on outreach, maintain disciplined follow-up, and can articulate a non-traditional learning model without depending on prepared scripts. If phone-based communication feels uncomfortable or you prefer work without measurable performance indicators, this role will not align with your strengths.

Unbound Academy operates as a tuition-free virtual public charter school, offering students an alternative educational framework. Core academics are completed in concentrated time blocks using AI-enhanced learning, freeing students to pursue real-world skill development through projects and enrichment activities. You will serve as the primary connection point for families considering this educational path.

Your weekly responsibilities include responding promptly to fresh inquiries, supporting families through admissions steps, and advancing them from curiosity to confirmed enrollment. You will also attend local community events on behalf of Unbound Academy to cultivate new leads and raise visibility in your region. During quieter enrollment periods, you will support broader school operations while remaining prepared for incoming applications.

If you seek a position where your communication skills, accountability, and initiative directly shape student enrollment outcomes, we encourage you to apply.

What You Will Be Doing

  • Reaching out to new inbound inquiries within 24 hours and beginning the admissions dialogue via phone
  • Describing Unbound Academy's virtual learning structure and enrollment procedures using straightforward, accessible language
  • Maintaining disciplined follow-up to advance families from initial inquiry through application to final enrollment
  • Recording all touchpoints in a CRM with complete notes, planned next actions, and updated pipeline status
  • Planning and leading local recruitment events in Texas or Arizona to introduce the school and collect prospective leads

What You Won’t Be Doing

  • Allowing new leads to remain uncontacted while addressing administrative backlog
  • Relying on scripted language or functioning within a high-volume call center framework
  • Attending community events without actively engaging in presentations or lead generation
  • Devoting most of your time to internal operations when active enrollment demand exists

Enrollment Specialist Key Responsibilities

Transform family interest into qualified, well-informed applicants who successfully complete enrollment at Unbound Academy.

Basic Requirements

  • Located in Arizona with availability for hybrid work arrangements
  • 1–2 years of customer service or comparable customer-facing experience
  • Background working with children or families (such as schools, camps, childcare, tutoring, or related environments)
  • Confident conducting regular phone outreach and guiding families through multi-phase processes
  • Effective verbal communication abilities with skill in building rapport quickly
  • Working knowledge of CRM platforms or digital lead management tools

Nice-to-have Requirements

  • Background in admissions, enrollment, inside sales, or lead qualification functions
  • Experience organizing or delivering presentations at community events or outreach initiatives
  • Academic background or coursework in communications, education, or a relevant discipline

About Unbound Academy

Unbound Academy is ‍Arizona’s first virtual, tuition-free charter school, designed to make grades 4-8 limitless, personal, and exciting. This isn’t just an alternative to the traditional school system. It’s a revolutionary way for your family to reclaim time, unlock potential, and reimagine what education can be.

At Unbound Academy, students can master their core academics in just two hours a day. Our teachers use an AI-powered learning model to adjust to each child’s pace and interests, ensuring progress happens twice as fast as in a typical classroom.

By cutting out the fluff and streamlining coursework, we not only make a significant academic impact—we make learning fun, personal, and incredibly effective.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5759-US-Phoenix-EnrollmentSpec.003

Salary : $40,000

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