Demo

Enrollment Coordinator, Alpha - $100,000/year USD

Crossover
Palo Alto, CA Full Time
POSTED ON 7/12/2026
AVAILABLE BEFORE 9/6/2026
As the primary contact for families exploring where their child will begin their educational path, you will influence enrollment outcomes through every email, event, and interaction. This role requires precision, timely communication, and authentic relationship-building—qualities that establish trust through careful execution.

Alpha is developing one of the world's most forward-thinking school models. Our campuses integrate rigorous academic standards, technology-enhanced learning, and elevated expectations for both students and staff. The admissions function is where this vision becomes tangible. Families seek more than just details—they want clarity, assurance, and proof that Alpha delivers something distinctly valuable.

You will oversee the complete journey for prospective families beginning with their initial inquiry. Your responsibilities include prompt and thoughtful responses, coordination of campus tours and shadow experiences, meticulous applicant data management, and guiding parents to understand Alpha's approach and alignment with their priorities. This is a highly visible, relationship-centered role with direct impact on enrollment outcomes.

This is an on-campus, fast-moving opportunity based in San Francisco, CA; Palo Alto, CA; and East Bay, CA, suited to someone who handles competing priorities with accuracy and attention. If you excel at clear communication, reliable follow-through, and supporting families in making informed decisions, this role provides substantial ownership and influence.

What You Will Be Doing

  • Replying to prospective family inquiries within 24 hours with communication that is clear, professional, and consistent with Alpha's standards
  • Organizing and executing admissions events, campus tours, and student shadow visits, including logistics and post-event follow-up
  • Ensuring applicant records remain complete and accurate across CRM systems and admissions platforms
  • Conducting meetings with families to clarify Alpha's educational model, answer questions, and gather pertinent information
  • Working closely with campus and admissions teams to maintain an efficient and cohesive admissions process

What You Won’t Be Doing

  • Deciding final admissions outcomes or shaping enrollment policy
  • Delivering instruction or managing curriculum
  • Employing aggressive sales methods or templated outreach
  • Working in an environment that is unstructured or lacks urgency

Enrollment Coordinator Key Responsibilities

Create a smooth, high-conversion admissions journey that turns early interest into committed enrollment, ensuring families feel well-informed, valued, and enthusiastic about joining Alpha.

Basic Requirements

  • 2 years of customer-facing experience
  • At least 1 year of professional written communication experience with families or customers
  • At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
  • Strong organizational skills with the ability to manage multiple workflows simultaneously
  • Ability to work on-site in San Francisco, CA; Palo Alto, CA; or East Bay, CA
  • Authorization to work in the United States

Nice-to-have Requirements

  • Background in education, enrollment management, or school operations
  • Experience supporting admissions events or high-touch onboarding processes
  • Comfort working in fast-changing, tech-enabled environments

About Alpha

Join the team building school around student growth

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience.

A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5753-US-PaloAlto-EnrollmentCoor

Salary : $100,000

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