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Administrative Assistant, The Novatio School (Remote) - $40,000/year USD

Crossover
Austin, TX Remote Full Time
POSTED ON 6/27/2026
AVAILABLE BEFORE 8/22/2026
At Novatio, every parent conversation can lead to enrollment—and you are the first voice they hear. This role centers on guiding families toward free, individualized education while maintaining flawless records and supporting operational efficiency from a fully online environment.

Your day will shift smoothly between responding to inquiries, updating student data with precision, and designing workflows that eliminate manual work. You will anticipate issues, ensure compliance, and allow teachers to dedicate their time to instruction instead of administration.

If you thrive when clear communication meets rigorous organization—and you want to impact a child's educational journey—this position is for you. Submit your application and help more families discover Novatio.

What You Will Be Doing

  • Answering parent inquiries through email, phone, and text with timely, precise information that reflects Novatio's standards
  • Reaching out to new leads within 24 hours, arranging experience days, and confirming participation in upcoming events
  • Keeping student and family records accurate and current in HubSpot, the SIS, and associated systems
  • Creating and improving templates and automated processes to maintain brand consistency and efficiency in all communications
  • Generating attendance and compliance reports by collaborating with teachers and using updated digital tools

What You Won’t Be Doing

  • Handling repetitive manual forms that automation should replace
  • Operating from a conventional office or adhering to fixed on-site schedules
  • Pursuing signatures or navigating lengthy approval processes that delay family support
  • Limiting yourself to routine assignments without room for strategic development

Administrative Assistant Key Responsibilities

Drive enrollment growth and maintain operational compliance by providing outstanding parent communication and precise student information oversight.

Basic Requirements

  • At least 2 years of experience working in a school environment
  • Prior experience using Student Information Systems (SIS)
  • At least 1 year of outbound calling or phone-based support experience
  • Excellent written and verbal communication skills
  • Eligible to work in the US without visa sponsorship
  • Texas resident due to occasional in-person support needs

About The Novatio School

Novatio is Where a Child's Future is Reimagined Through Personalized Learning

Novatio is a private, virtual, AI-driven, teacher-guided school for grades 4–8. Based in Arizona and Texas, accessible everywhere.

At Novatio, a child's education is flexible, personalized, and built around how they actually learn — all from the comfort of home. Students master core subjects in just two hours a day using the 2 Hour Learning model, freeing afternoons to build real-world skills and pursue projects that matter.

Powered by AI and guided by expert teachers, Novatio adapts every lesson to each student's strengths and gaps. Students test in the top 10% nationwide on NWEA MAP while spending afternoons in Novatio Clubs — starting businesses, coding apps, and publishing stories.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5639-US-Austin-Administrative

Salary : $40,000

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