What are the responsibilities and job description for the Administrative Services Generalist position at Credit Human?
We are seeking an Administrative Services Generalist for the West Region Underwriting Department.
The Administrative Services Generalist is accountable for being the first point of contact for customers & clients over the phone & in person. Key duties include transferring incoming calls, entering applications ensuring accurate output, weekly shipment of funded loans, accurate & timely check proceeds according to disbursement sheets, preparing Fed Ex for client proceeds shipping, and distributing mail and overnight packages received. The role is accountable for maintaining proper levels of office & kitchen supplies, reviewing all invoices received for the region to ensure billing accuracy, obtaining required authorizations for payment of invoices, ensuring expenses are charged to the correct cost center & general ledger account, & timely submission to accounts payable for processing. Additionally, this position is accountable for supporting & modeling Credit Human and West Region core values and standards and promoting a positive work culture.
If you have reception or administrative experience you should apply right away!
Highlights:
- Maintain the Reception area, ensuring a pleasant and welcoming atmosphere.
- Answer phones in a prompt, professional and courteous manner with excellent customer service.
- Sort daily incoming mail into departmental groups and distribute.
- Weekly processing of regional invoices for payment.
- High quality accuracy of entering consumer credit applications within established time frame.
- Printing and mailing of regulatory and compliance consumer letters.
- Monitors the Application inbox.
Experience:
Required
- One-year reception or administrative experience
Preferred
- Previous experience within a financial institution preferred
Education:
Required
- High school diploma or equivalent
Skills & Knowledge:
Required
- Typing 40 wpm and working computer knowledge
- Inventory control
- Data entry accuracy capabilities
- Proficient in Microsoft Word, Excel and Outlook
- Working knowledge of photocopy and scanning
- Excellent verbal and written communication skills
- Excellent Customer Service Focus
- Excellent organizational skills, time management and attention to detail
- Ability to handle multiple tasks in a fast paced environment
- Ability to follow through with assigned projects independently
Schedule: Monday-Friday, 8am-5pm
Level of Work: 1B
Starting Minimum Salary: $20.93 an hour
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
Salary : $21