Medical Administrative Assistant

Description

TITLE: Medical Administrative Assistant.

DEPARTMENT: Federal Way, WA

REPORTS TO: Program Manager/Medical Coordinator

SUMMARY: Provide support coordination to clients related to medical, dental, mental health, hygiene, and health and safety needs.

MAJOR RESPONSIBILITIES

• Schedule and confirm client appointments, manage appointment calendars, and send reminders.
• Ensure client medical documentation is completed accurately and filed properly.
• Maintain accurate client/patient records, electronically or paper-based, including updating medical history and test results.
• Track and review medical encounter forms, follow up on client medical needs as necessary and required by applicable state laws and policies. 
• Act as CIS professional contact for formal supports related to client’s pharmacy, medication, delegation, and hospice needs. 
• Communicate medical needs and changes with House Program Managers regarding their assigned clients.
• Assist with maintaining and tracking DSP Nurse Delegated credentials, as well as scheduling Nurse Delegation classes.
• Participate in the training of new and delegated DSPs related to documentation on the Medical Administration Records (MARs) and other medically necessary tracking forms.
• Attend client medication reviews as needed. 
• Assist with updating client medication consent and refusal forms as needed
• Maybe asked to pick-up and drop off medications to clients and DSPs at the client houses.
• Assignments involve work of a confidential or complex nature, necessitating exposure  to sensitive information and contacts requiring considerable discretion, judgement, tact, and diplomacy. 
• Other duties as assigned.

Benefits:

1. Paid Community Residential Services Training (1163)

2. Generous medical, dental, vision and life insurance benefits

3. Supplemental Colonial insurance options

4. Free Employee Assistance Program with access to financial services, legal assistance, family care giving resources and referrals, mental health counseling services, live-connect online help, monthly wellness and informational webinars, etc.

5. Hard-working employees are also provided additional incentives on a regular basis

6. Employee Referral Bonus program

7. Monthly mileage reimbursement

8. 401k retirement plan for eligible full-time employees

9. FREE Long Term Disability plan for employees

10. Generous PTO .025 hours for every hour worked and matures with length of service

Employment Service Length    Part-time                        Annual Bonus Full-time Annual Bonus

1st Anniversary                             $100.00                               $200.00

2nd Anniversary                            $200.00                              $400.00

3rd Anniversary                             $300.00                              $600.00

4th Anniversary                             $400.00                              $800.00

5th and beyond                             $500.00                              $1,000.00

Hourly Rate

$21.25 - $24.00 hourly, depending on experience

Requirements

High school diploma or equivalent. Strong communication skills, proficiency with basic office software, and ideally some prior experience working in a medical office, including knowledge of medical terminology, patient scheduling, and electronic health records (EHR) systems; a medical assistant certification is beneficial.  Any combination of experience may be considered. 

• Must be highly organized, excellent written and verbal skills, flexible, service oriented, and professional. 
• Demonstrated proficiency in the fundamental concepts, principals, and practices related to working with behaviorally challenged I/DD adults.  

Salary : $21 - $24