SME – Workday Application Developer- Towson, MD

 SME – Workday Application Developer- Towson, MD

About us 

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

Join us in driving growth and seizing new business opportunities.

Background 

The Office of Information Technology (OIT) is seeking a Workday Application Developer to assist with the implementation and ongoing support of Workday HCM and Financial System.

Role and Responsibilities 

Development and Configuration

• Design, build, test, and deploy Workday integrations using EIB, Studio, Core Connectors, and Web Services (SOAP/REST APIs)
• Configure and maintain Workday business processes, calculated fields, custom validations, and condition rules
• Develop and maintain custom Workday reports (Advanced, Matrix, Composite, etc.)
• Troubleshoot and resolve system, configuration, or integration issues
• Support deployment activities and ensure seamless migration of Workday configurations

Integration Management

• Create and maintain integrations between Workday and third-party systems (HR, Payroll, Benefits, Finance, etc.)
• Monitor scheduled integrations, identify failures, and resolve data inconsistencies
• Document integration design, architecture, configuration, and data flows
• Optimize existing integrations for improved performance, stability, and reliability

Reporting and Analytics

• Develop and maintain Workday reports and dashboards to support business, HR, Finance, and compliance needs
• Collaborate with stakeholders to gather reporting requirements and translate them into Workday solutions
• Automate report scheduling and distribution for end users
• Ensure accuracy, security, and usability of Workday reporting assets

Support and Collaboration

• Provide technical support to agency and end users across HR, Payroll, Finance, and IT
• Maintain system documentation including design specifications, workflows, and configuration guides
• Participate in change control, configuration reviews, and release management processes
• Gather and document business requirements for enhancements, break/fix, and new change requests
• Work collaboratively with cross-functional teams to align Workday functionality with business needs.

Minimum Qualification

• Graduation from an accredited college or university with a bachelor's degree in Business or Computer Science
• At least two years’ experience in the administration or support of enterprise systems such as web services, Workday HCM, Payroll, Financials, and Reporting
• Additional experience may be substituted on a year-for-year basis up to a maximum of four years for the required education

Preferred Qualification

• Strong analytical and problem-solving skills
• Outstanding business process fluency, with a strong ability to discuss processes at a level of detail sufficient to gain insight into the underlying business problem or opportunity
• Ability to work in a team environment; establishing and maintaining strong professional relationships
• Proven ability and success with HCM, Payroll, and Financial systems
• Maintain the security and confidentiality of any proprietary or sensitive data in any medium
• Demonstrated Workday experience
• Demonstrated experience in Workday implementation or post-production environment as a primary technical resource
• Workday certified training or commensurate experience