CCWIS Microsoft Dynamics Specialist/Architect – Falls Church VA

CCWIS Microsoft Dynamics Specialist/Architect– Falls Church VA 

About us 

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

Join us in driving growth and seizing new business opportunities.

Role and Responsibilities 

We are seeking experienced Microsoft Dynamics 365 professionals with hands-on expertise supporting Child Welfare programs, specifically CCWIS (Comprehensive Child Welfare Information System). The ideal candidate will have strong functional and/or technical Dynamics experience, along with direct exposure to human services programs, data structures, workflows, and modernization initiatives within Child Welfare.

• Contribute to the design, configuration, and implementation of Microsoft Dynamics 365 solutions for CCWIS modernization projects.
• Develop business processes, workflows, entities, and custom components aligned with Child Welfare program needs.
• Analyze and translate Child Welfare program requirements into Dynamics platform functionality.
• Participate in requirement sessions with program SMEs, case managers, and technical teams.
• Support data migration, integration, and reporting activities related to CCWIS.
• Troubleshoot and resolve Dynamics 365 functional and technical issues.
• Ensure solutions comply with federal CCWIS regulations and data standards.
• Assist in user acceptance testing, documentation, and training efforts.

Minimum Qualification

• 3 years of hands-on experience with Microsoft Dynamics 365 (CRM, CE, Power Platform) and overall 15 years' experience is must for this role. 
• Experience working on CCWIS, SACWIS, or other Child Welfare systems.
• Experience customizing Dynamics: workflows, plugins, Power Apps, Power Automate, data modelling.
• Understanding of Child Welfare processes (case management, intake, investigations, licensing, permanency).
• Knowledge of system integration, APIs, and data migration strategies.

Preferred Qualifications

• Experience on state government HHS/Child Welfare modernization projects.
• Microsoft certifications (MB-200, PL-200, MB-600, etc.).
• Experience with Azure, DevOps, Dataverse, or enterprise integrations.