Senior Communications Manager - Change Management

Our Healthcare client is seeking a Senior Communications Manager to join their team for the next 12 months, 40 hours/week. This role is hybrid onsite 3 days a week in North Chicago, IL. 

Role Summary

The Communications Manager leads the development and execution of enterprise communications and change management strategies that support organizational goals, business transformation initiatives, and employee engagement. This role partners with cross-functional stakeholders and subject matter experts to deliver impactful communications, drive change adoption, support executive leadership messaging, and ensure alignment across multiple audiences. The ideal candidate brings deep expertise in communications, change management, stakeholder engagement, and program execution within complex, matrixed organizations.

Top Must Have Skills
9 years of communications, change management, and/or related experience
Expertise developing and implementing change management strategies for complex business and technology initiatives
Exceptional written and verbal communication skills with experience creating executive-level communications
Experience working within complex, global, matrixed organizations
Strong stakeholder management and cross-functional collaboration skills
Proven ability to influence and align leaders, teams, and business partners across multiple functions
Experience developing comprehensive communication plans, communication calendars, and employee engagement initiatives
Strong project management and program execution capabilities
 

Additional Qualifications
Bachelor's degree in Communications, Public Relations, Integrated Marketing, Journalism, or a related field
Strong business acumen with the ability to anticipate organizational and team needs
Knowledge of emerging communication trends, channels, and technologies
Experience supporting executive communications, presentations, leadership messaging, and all-hands meetings
Demonstrated cultural awareness and ability to work effectively in global environments
Experience facilitating employee advisory groups, workshops, or stakeholder forums
Supervisory experience managing people, programs, or multiple concurrent projects
Preferred experience leading business initiatives with technology-related components
Experience conducting stakeholder analysis, change impact assessments, organizational alignment, and readiness planning
 

Responsibilities
Lead the strategy, design, implementation, and evaluation of communications and change management initiatives across the organization.
Identify current and emerging communication needs and develop programs that support business objectives and organizational priorities.
Partner with subject matter experts and business leaders to develop and deliver effective communications that support strategic initiatives and organizational goals.
Create, manage, and distribute company-wide communications, including employee emails, newsletters, and related messaging.
Develop and maintain communication calendars to ensure effective timing, sequencing, and alignment of communications.
Lead and facilitate employee advisory group activities, including agenda development, meeting coordination, facilitation, and executive reporting.
Develop integrated communication plans that include stakeholder analysis, audience segmentation, messaging strategies, communication channels, timelines, and effectiveness measurements.
Provide executive communications support, including presentation development, talking points, leadership messaging, video scripts, and communications for organizational meetings and events.
Support strategic planning efforts by developing communication frameworks, leadership alignment messaging, and best-practice sharing opportunities.
Lead change management activities, including change strategy development, impact assessments, stakeholder engagement, organizational readiness assessments, and adoption planning.
Design and execute communication plans that support organizational change initiatives and business transformations.
Partner with training and business teams to ensure communication and change management activities are aligned with organizational objectives.
Monitor communication effectiveness and change adoption metrics, making recommendations for continuous improvement.
Manage multiple projects simultaneously while coordinating across diverse stakeholder groups and leadership teams.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace.

Benefits

 

Email Your Resume In Word To
Meggan.Sharma@jobalert.creativecircle.com
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Meggan Sharma - Recruiter, National Delivery

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.

This job was first posted by Creative Circle on 10/08/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Everforth Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.

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