Digital Account Manager

Our healthcare client is seeing a Digital Account Manager to join their team for 12 months. The Digital Account Manager serves as the primary liaison between internal agency teams and assigned brand stakeholders. This role is responsible for managing day-to-day relationships, leading the development and execution of digital marketing initiatives, and ensuring projects are delivered on time, within scope, and within budget. The ideal candidate brings a strong understanding of digital marketing tactics, website development, and cross-functional collaboration in a fast-paced agency environment.
 The Basics

• Duration: 12 months
• Hours: Full-time, 40 hours per week
• Location: Hybrid in Mettawa, Illinois

Top 3 Required Qualifications

• 3 years of agency account management experience with a strong focus on digital marketing projects
• Proven experience managing website development projects and other digital tactics such as websites, emails, banner ads, portals, and mobile applications
• Strong project management, stakeholder management, and cross-functional leadership skills in a fast-paced environment

Other Qualifications

• Bachelor's degree required
• Experience in pharmaceutical, healthcare, or other regulated industries preferred
• Functional knowledge of digital marketing platforms and digital production workflows
• Excellent verbal, written, presentation, and client-facing communication skills
• Experience gathering and documenting digital project requirements
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Experience developing project estimates, timelines, scope documents, and forecasts
• Demonstrated problem-solving, critical thinking, and conflict resolution abilities
• Detail-oriented with a collaborative approach to working across teams and stakeholders
• Ability to thrive in a high-volume, deadline-driven environment

Key Responsibilities

• Serve as the primary digital point of contact for assigned accounts and maintain strong stakeholder relationships
• Lead and coordinate the execution of digital projects, including websites, emails, banner ads, mobile applications, portals, and other digital assets
• Partner with account, creative, project management, production, and technology teams to ensure successful project delivery
• Gather, document, and communicate project requirements to support high-quality execution
• Recommend digital tactics aligned with brand strategy and business objectives
• Facilitate project kickoffs, stakeholder meetings, and ongoing communications throughout the project lifecycle
• Manage project timelines, budgets, deliverables, and scope to ensure projects remain on track
• Review creative and digital deliverables to ensure alignment with requirements, specifications, and stakeholder expectations
• Collaborate with internal teams, external agencies, consultants, and review partners to drive project success
• Support annual scoping, forecasting, project estimates, and billing activities
• Act as the digital lead for assigned business groups and projects
• Manage multiple concurrent projects in a fast-paced agency environment
• Ensure adherence to established workflows, compliance requirements, and operational processes
• Track project activity and maintain accurate documentation and reporting as required

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace.

Benefits

 

Email Your Resume In Word To
Ashley.Sella@jobalert.creativecircle.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AS30-1997622L737 -- in the email subject line for your application to be considered.
Ashley Sella - Senior Recruiter, National Delivery

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.

This job was first posted by Creative Circle on 09/20/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Everforth Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.

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