Content Strategist

Our Travel client is seeking a Content Strategist to join their team for the next 5 months, 40 hours/week. This role is hybrid onsite 3 days a week in Chicago, IL.  

Role Summary: 

We are seeking an Enterprise Content Strategist to support the upcoming content renovation of the company intranet. This role will work with stakeholders, business units, and subject matter experts across the enterprise to evaluate, update, reorganize, and improve content so it better meets the needs of our employees.

This role will help determine what content should be kept, updated, consolidated, archived, or removed. They will translate business requirements and SME input into clear, useful, personalized, employee-centered content. They will partner closely with design, project management, and content operation teams to bring those recommendations to life.

Must Have Skills to be Considered:
- 5 years of experience in content strategy, enterprise communications, UX writing, or a related field.
- Strong ability to work with stakeholders and SMEs across multiple business areas.
- Experience auditing, organizing, rewriting, or improving large volumes of digital content.
- Strong writing, editing, and content structuring skills.
- Ability to translate complex or fragmented information into clear employee-facing content.
- Understanding of user-centered content principles and digital experience best practices, including accessibility (WCAG 2.2 AA) and plain-language principles. 
- Comfortable making recommendations and constructively challenging outdated, duplicative, or low-value content.
- Strong collaboration skills with project managers, designers, content producers, and business partners.

Nice to haves:
Experience with employee intranets, enterprise portals, knowledge bases, or large corporate websites.
Experience working in Sitecore or another other commercial CMS.
Familiarity with content governance, content lifecycle management, personalization, taxonomy, metadata, or information architecture.
Experience supporting content transformation, migration, or refresh, initiatives.

 

Key Responsibilities 
- Lead content discovery conversations with business stakeholders and SMEs.
- Assess content for accuracy, usefulness, relevance, duplication, and employee value.
- Help stakeholders move from business-centric content to personalized employee centered content.
- Recommend content actions, including keep, update, rewrite, merge, archive, or delete.
- Create content briefs, page outlines, rewrite recommendations, and content hierarchy guidance.
- Write, edit, or restructure content; define and apply content standards for tone, clarity, structure, and naming.
- Support stakeholder review cycles and help resolve content decision issues.
- Identify content ownership gaps and recommend sustainable governance practices.
- Partner with Design on information architecture, page structure, navigation, and content flow.
- Partner with the project manager to support prioritization, sequencing, and stakeholder readiness.

 

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Email Your Resume In Word To
msharma@creativecircle.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MS14-1988112L845 -- in the email subject line for your application to be considered.
Meggan Sharma - Recruiter, National Delivery

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.

This job was first posted by Creative Circle on 05/28/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Everforth Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.

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