What are the responsibilities and job description for the Mobile Service Coordinator - Bob Swope Ford position at CREATIVE AUTOMOTIVE SOLUTIONS INC?
Join a Legacy of Excellence with the Swope Family of Dealerships!
Since 1952, the Swope Family of Dealerships has been a proud part of the Hardin County community. With over 70 years of service and multiple locations across the area, we’ve built more than a business—we’ve built a legacy rooted in trust, integrity, and community connection.
At Swope, we believe in more than just selling and servicing vehicles—we believe in supporting the people and neighborhoods around us. We’re passionate about giving back and actively involved in local initiatives, and we encourage our associates to get involved.
As a Mobile Service Coordinator you will:
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Manage schedules for 2 Mobile Service vehicles and 2 technicians
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Coordinate appointments and daily routing
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Contact potential business clients and retail guests to grow Mobile Service volume
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Maintain strong guest relationships and handle follow-ups
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Ensure all Ford Mobile Service program requirements and compliance are met
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Support technicians, manage inventory needs, and assist with reporting/documentation
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Highly organized with strong communication skills
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Personable, professional, and customer-focused
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Able to balance scheduling, outreach, and operational tasks
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Previous service, scheduling, or dispatch experience is a plus
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Drug Screen and background check required
Benefits
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PTO available first of the month after 60 days of employment
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Paid Sick Time available first of the month after 60 days of employment
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Health Insurance
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HSA - Health Savings Account with company contribution
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401K with Company Match
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Vision Insurance
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Dental Insurance
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Company Paid Basic Life Insurance & AD&D Insurance
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Supplemental life insurance
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Company Paid Short Term Disability
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Long Term Disability
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Critical illness and Accident Coverage
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Prepaid Legal Insurance
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Identity Theft Protection
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Discount Programs
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Referral Programs
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Employee Assistance Program
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Pet insurance
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Monthly Wellness Incentive