What are the responsibilities and job description for the Tier 2 Network Engineer position at CRB Workforce?
We are currently looking for a Tier 2 Network Engineer . We have 1 open position. Please apply and we can discuss!
Location: Remote
Salary: $115,000 - $130,000
Benefits: Full benefits
Type: Direct Hire
Sponsorship Available: No
Must have skills:
- At least 5 years of hands-on experience supporting enterprise network infrastructures within a managed services provider, value-added reseller, systems integrator, or large-scale enterprise setting
- Deep practical knowledge of routing, switching, wireless, and security technologies with strong troubleshooting capabilities across these domains
- Solid grasp of core networking protocols and concepts such as BGP, OSPF, VLANs, VPNs, and access control lists
- Demonstrated experience working with Cisco ISE, Cisco SD-WAN/SD-Access, Palo Alto firewalls (including Panorama and Prisma), and Cisco FMC/FTD platforms
- Ability to independently diagnose and resolve client-facing technical issues in a high-tempo environment
- Excellent interpersonal and communication skills with a genuine desire to advance professionally; second shift availability (4 PM–12 AM MST) is a strong plus
Responsibilities:
- Serve as the primary escalation resource for complex network incidents spanning routing, switching, wireless, security, and SD-WAN infrastructure across multiple enterprise client environments
- Diagnose connectivity, performance, and availability problems, perform thorough root cause analysis, and maintain detailed documentation of findings and resolutions
- Interface directly with client IT teams to provide status updates, communicate resolution plans, and support the onboarding of new client environments including monitoring configuration and documentation
- Collaborate closely with service desk analysts, senior engineers, and cross-functional infrastructure teams to ensure seamless issue resolution and operational stability
- Identify opportunities to optimize client environments and flag potential risks proactively
- Assist in mentoring junior team members on networking fundamentals and troubleshooting methods, and contribute to the development of standard operating procedures and process improvement efforts
If the above seems like a fit, then apply!!
CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $115,000 - $130,000