What are the responsibilities and job description for the Helpdesk Manager position at CRB Workforce?
We are currently looking for a Helpdesk Manager. We have 1 open position. Please apply and we can discuss!
Location: Beaverton, OR
Salary: $90k-$100k
Benefits: Full benefits
Type: W2 Contract-to-hire
Funding Round: N/A
Sponsorship Available: No
Must Haves:
- Previous MSP (Managed Services Provider) experience
- Strong background with Microsoft enterprise platforms and Azure
- Prior management or supervisory experience leading a technical support/helpdesk team
About the Role:
- We are seeking a Helpdesk Manager to oversee daily operations of a 20-person helpdesk team within a Managed Services environment. This role will work alongside two other managers to ensure smooth operations and delivery of IT support services.
- The ideal candidate is a supportive, people-focused leader who values and contributes to a strong, positive company culture. At the same time, they must be assertive, decisive, and confident in driving performance to meet organizational goals.
- This position requires balancing hands-on team management, relationship-building, and the ability to foster a collaborative environment while ensuring accountability and results.
If the above seems like a fit, then apply!!
CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $90,000 - $100,000