What are the responsibilities and job description for the Cell Phone Repair Technician / Sales Associate Salary plus Commission and Spiffs position at CPR Cell Phone Repair?
Cell Phone Repair, CPR of Overland Park, is accepting applicants for a Cell Phone Sales Associate / Repair Technician. This is a customer facing position. You must have the ability to provide an exceptional customer service experience. Electronics repair experience is not necessary, but is helpful. We are willing to train the right candidate in repair. If you are interested in applying at CPR we would love to hear from you!
Full-time and Part-time positions available.
Required Skills-
*Ability to work in a small team and work independently
*Solid verbal and written communication skills
*Resourceful and motivated with problem-solving skills and a desire to learn and help others
*Ability to communicate effectively and professionally with customers over the phone, via email and in-store
*Exceptional customer service skills
*Ability to research repair techniques for new or uncommon devices
*Effectively and professionally handle customer complaints
*Consistently and accurately using the Point-Of-Sale (POS) system to enter, track, and close all client transactions
*Punctuality
*Passion for tech including mobile devices, computers, gaming systems, etc.
*Excellent near field vision
*Excellent fine motor skills
*Attention to detail
Preferred Skills-
*Experience in electronics repair and diagnosis is preferred but not necessary. We are willing to train the right candidate.
*Soldering experience is a plus
*Supervisory experience is a plus
*Bi-lingual is a plus
*Computer software including o.s. installations, data recovery, virus removal, hard drive migration, especially experience with Apple computers.
*Gaming system repair, both software and hardware.
We Offer-
*Health Insurance
*401k w/ Company Match
*Excellent wages (Hourly, Commission, and Spiffs)
*Employee device upgrades at discounted prices
*Opportunity for growth
*A casual and fun work environment
*Paid holidays
*40 hour work week
Job Type: Full-time
Experience:
- Relevant: 1 year (Preferred)
Additional Compensation:
- Commission and Spiffs
- Store Discounts
- Tips
Work Location:
- One location
This Company Describes Its Culture as:
- People-oriented -- supportive and fairness-focused
Schedule:
- Weekends required
- Day shift
- 8 hour shift
- Monday to Saturday
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- customer service: 1 year (Preferred)
- cell phone repair: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $15 - $17