Retail Sales Associate

CPR Cell Phone Repair of Baton Rouge

Customer Service Sales Representative

As a CSSR in a CPR Cell Phone Repair location, you hold responsibilities that are critical to the success of the store. You are personally responsible for the customer service experience. It is your responsibility to assist any customer that comes through the door in a professional and timely manner. You will handle the entire front end of the store. Cleaning and restocking inventory fall under this category. All phone calls and email inquiries fall under your jurisdiction, although you may need to seek assistance from your technical team to answer some of the more technical questions. You should be monitoring trends alongside the lead technician on defective parts, repeated re-repairs, and broken parts. Being mindful of numbers and setting revenue goals is important.

Additional Skills that may be applicable

• High School Diploma and some college or technical training. You MUST have a resume in order to be considered, as we are looking to fill this position quickly, Having a well laid out summary of your experience only helps when reviewing candidates.

• Proficient in soldering

• Experience with wide range of device repairs: Phones, Laptops, Gaming Systems

• Proficient with Microsoft Office and email communication

• Experience with a Point of Sale Systems and opening and closing procedures

• Good vision with or without corrective lenses/glasses

• Organization skills

• Ability to work independently and lead a team

• Knowledge of all available tools and equipment in the work area and how they are operated.

• Ability to recognize trends in the repair industry

• Ability to cross-train other employees.

• Knowledge of parts suppliers and how to order and Inventory management and control

• Sales experience

Job Type: Full-time

Pay: $13.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Salary : $13 - $22