What are the responsibilities and job description for the Store Manager position at CPR Cell Phone Repair?
CPR Cell Phone Repair in Overland Park is accepting applicants for Store Manager position. This is a customer-facing position. You must have the ability to provide an exceptional customer service experience. Electronics repair experience is not necessary but is helpful. Micro Soldering experience is preferred, but not required. We are willing to train the right candidate in repair. If you are interested in applying at CPR we would love to hear from you!
Job Type: Full-time
Experience: 1 year in management is preferred
Job Responsibilities:
*Oversee daily store operations
*Ensuring efficient inventory management and control
*Supervise, train, and foster a positive team environment
*Implement strategies to drive sales and promote store offerings
*Making sure repairs and tasks are completed promptly
*Perform other tasks as required to ensure the successful operation of the store and its employees
Required Skills:
*Organization skills are a must
*Ability to manage a small team and work independently
*Solid verbal and written communication skills
*Resourceful and motivated with problem-solving skills and a desire to learn and help others
*Ability to communicate effectively and professionally with customers over the phone, via email, and in-store
*Exceptional customer service skills
*Ability to research repair techniques for new or uncommon devices
*Effectively and professionally handle customer complaints
*Consistently and accurately using the Point-Of-Sale (POS) system to enter, track, and close all client transactions
*Punctuality
*Passion for tech including mobile devices, computers, gaming systems, etc.
*Excellent near-field vision
*Excellent fine motor skills
*Attention to detail
Preferred Skills:
*Experience in electronics repair and diagnosis is preferred but not necessary. We are willing to train the right candidate.
*Soldering experience is a plus
*Supervisory experience is a plus
*Computer software including o.s. installations, data recovery, virus removal, hard drive migration, especially experience with Apple computers.
*Gaming system repair, both software and hardware.
We Offer:
*Excellent wages
*Employee device upgrades at discounted prices
*Opportunity for growth
*A casual and fun work environment
*Paid holidays
* 5 day work week
Additional Compensation:
*Commission
*Tips
*Monthly Bonuses based on store performance
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Supervisory: 1 year (Preferred)
- Electronics sales: 1 year (Preferred)
Ability to Commute:
- Overland Park, KS 66213 (Required)
Ability to Relocate:
- Overland Park, KS 66213: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25