What are the responsibilities and job description for the Entry Level Customer Enrollment Associate position at CPI Strategies?
CPI Strategies, a sales and development firm, is scaling its sales operations in Jackson and needs an Entry Level Customer Enrollment Associate who can make AT&T Fiber sound so good. The Entry Level Customer Enrollment Associate will be the supportive friend who helps customers see that AT&T Fiber is the upgrade they didn't know they needed but absolutely deserve.
As an Entry Level Customer Enrollment Associate, you're the cool neighbor with the hookup, and that hookup is AT&T Fiber. The Entry Level Customer Enrollment Associate will engage customers in person, uncover their pain points, and offer a solution that actually works. And when you see that lightbulb moment on their face, you'll know this isn't just sales; it's a service. Every Entry Level Customer Enrollment Associate contributes to overall sales growth by helping customers make informed enrollment decisions.
Core Functions of the Entry Level Customer Enrollment Associate
- Connect with customers in person to highlight how AT&T Fiber transforms streaming, online learning, and family connectivity into effortless experiences.
- Recommend speed tiers tailored to each customer's digital needs, positioning Fiber as the solution for heavy-usage and multi-device customers.
- Simplify the in-person sales and enrollment process by walking customers through plan options and activation steps with clarity and reassurance.
- Reinforce trust by clarifying AT&T Fiber’s reliability, whole-home coverage, and superior performance compared to traditional internet.
- Position sales promotions and bundles as added incentives during meaningful discussions to encourage timely sign-ups.
- Guide hesitant customers with patience, turning questions into confident enrollment decisions that build loyalty.
- Support customer acquisition efforts while developing professionally as an Entry Level Customer Enrollment Associate.
Preferred Skills for the Entry Level Customer Enrollment Associate
- Shows resilience in fast-paced sales environments while meeting enrollment goals.
- Handles objections calmly, turning challenges into sales opportunities for enrollment.
- Adapts communication style to connect with different customer personalities and needs.
- Presents AT&T Fiber plans in approachable language that avoids technical jargon.
- Commits to achieving enrollment and sales targets while maintaining customer satisfaction.
- Strong communication skills and comfort engaging customers face-to-face.
- Interested in building long-term success as an Entry Level Customer Enrollment Associate.
Successful Entry Level Customer Enrollment Associates combine professionalism, adaptability, and customer-focused sales skills to create positive experiences while supporting enrollment growth. If you're ready to grow as an Entry Level Customer Enrollment Associate, we'd love to hear from you.
Pay: $48,000.00 - $58,000.00 per year
Benefits:
- Employee discount
- Professional development assistance
Work Location: In person
Salary : $48,000 - $58,000