What are the responsibilities and job description for the Library Service Clerk - Ashwaubenon position at COUNTY OF BROWN?
JOB REQUIREMENTS: All applicants must submit BOTH a resume and a cover
letter to be considered. Library Clerks work with library customers and
materials throughout the circulation process: from checking out items to
customers, to ensuring materials are returned neat and orderly to their
location. Responsibilities also include assisting customers with basic
circulation related duties as well as supporting the day to day
operation of the branch or department. Clerks work under the general
supervision of Library Service Associates, Librarians, and Managers to
perform tasks essential to the day-to-day operations of the Library. The
Brown County Library has two Library Clerk positions open at the
Ashwaubenon Branch. Please apply here if you are interested in one or
both of these positions. When asked on the application, please specify
the position(s) in which you are interested. Typical Schedule: Position
1 Monday - Wednesday: 3:00 pm - 8:15 pm Saturday: 9:15 am - 2:15 pm
Position 2 Monday - Friday: 10:00 am - 2:00 pm Essential Duties 1.
Perform general circulation and customer service functions. Greet
customers in friendly and professional manner Check in and out library
materials accurately and efficiently Prepare and process delivery among
library locations Process holds, includes placing holds, receiving
holds, making holds available for pickup Use the Library catalog or
circulation system to search for items Receive and process payments
Register users, process new library card applications accurately, and
activate new cards Answer basic customer questions Refer advanced
customer questions to other staff as appropriate Provide assistance with
computers Assist customers in finding specific items on shelves 2.
Maintain the order and neatness of collections throughout the Library
Re-shelve library materials to the proper locations and shift as
necessary Ensure that materials are in the correct order on the shelves
(Shelf Reading) Maintain attractiveness of the Library by picking up
materials from seating areas, straightening shelves and filling displays
Perform basic cleaning and repair of library materials 3. Assist library
staff with other branch or department functions Assist with development,
implementation, and execution of library programs under the guidance of
a Library Service Associate, Librarian, and/or Manager Promote library
programs, resources, and services to customers Search for library
materials as instructed Perform duties related to library opening and
closing Reports customer behavior issues to associate level staff or
higher Attend and participate in staff and departmental meetings, as
well as training sessions Perform other related duties as needed or
assigned Brown County is an E-Verify employer. Click the links below for
more information.
https://www.browncountywi.gov/i/f/files/Human-Resources/E-Verify Participation Poster(1).pdf
(Download PDF reader)
https://www.browncountywi.gov/i/f/files/Human-Resources/IER Right to Work Poster.pdf
(Download PDF reader) \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS:
Effectively administer Brown County Library policies and procedures
Demonstrate strong verbal and written communication skills Perform
accurate cash handling Sort efficiently in alphabetic or numeric order,
and develop a working understanding of the methods for arranging library
materials Re-shelve returned materials quickly and correctly, achieving
an average rate of speed of at least 75 items re-shelved per hour and an
average accuracy rate of 97% Represent the Library in a responsible,
professional, and trustworthy manner Establish and maintain cooperative
and courteous working relationships with staff and a diverse customer
base Effectively use excellent customer service and communication skills
when interacting with co-workers and customers Remain calm during
stressful situations Work independently with minimal supervision
Appropriatel multitask and prioritize Work efficiently while paying
close attention to detail Follow detailed verbal and written
instructions Perform repetitive, routine procedures Meet the flexible
scheduling needs of the Library Adapt to changes in the work environment
Demonstrate basic computer skills, including keyboarding, word
processing, and email Effectively use library and general office
equipment, including but not limited to computer, library specific
software programs and databases, self-check station, Automated Materials
Handling system, printer, photocopier, telephone and cash drawer
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/browncounty
letter to be considered. Library Clerks work with library customers and
materials throughout the circulation process: from checking out items to
customers, to ensuring materials are returned neat and orderly to their
location. Responsibilities also include assisting customers with basic
circulation related duties as well as supporting the day to day
operation of the branch or department. Clerks work under the general
supervision of Library Service Associates, Librarians, and Managers to
perform tasks essential to the day-to-day operations of the Library. The
Brown County Library has two Library Clerk positions open at the
Ashwaubenon Branch. Please apply here if you are interested in one or
both of these positions. When asked on the application, please specify
the position(s) in which you are interested. Typical Schedule: Position
1 Monday - Wednesday: 3:00 pm - 8:15 pm Saturday: 9:15 am - 2:15 pm
Position 2 Monday - Friday: 10:00 am - 2:00 pm Essential Duties 1.
Perform general circulation and customer service functions. Greet
customers in friendly and professional manner Check in and out library
materials accurately and efficiently Prepare and process delivery among
library locations Process holds, includes placing holds, receiving
holds, making holds available for pickup Use the Library catalog or
circulation system to search for items Receive and process payments
Register users, process new library card applications accurately, and
activate new cards Answer basic customer questions Refer advanced
customer questions to other staff as appropriate Provide assistance with
computers Assist customers in finding specific items on shelves 2.
Maintain the order and neatness of collections throughout the Library
Re-shelve library materials to the proper locations and shift as
necessary Ensure that materials are in the correct order on the shelves
(Shelf Reading) Maintain attractiveness of the Library by picking up
materials from seating areas, straightening shelves and filling displays
Perform basic cleaning and repair of library materials 3. Assist library
staff with other branch or department functions Assist with development,
implementation, and execution of library programs under the guidance of
a Library Service Associate, Librarian, and/or Manager Promote library
programs, resources, and services to customers Search for library
materials as instructed Perform duties related to library opening and
closing Reports customer behavior issues to associate level staff or
higher Attend and participate in staff and departmental meetings, as
well as training sessions Perform other related duties as needed or
assigned Brown County is an E-Verify employer. Click the links below for
more information.
https://www.browncountywi.gov/i/f/files/Human-Resources/E-Verify Participation Poster(1).pdf
(Download PDF reader)
https://www.browncountywi.gov/i/f/files/Human-Resources/IER Right to Work Poster.pdf
(Download PDF reader) \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS:
Effectively administer Brown County Library policies and procedures
Demonstrate strong verbal and written communication skills Perform
accurate cash handling Sort efficiently in alphabetic or numeric order,
and develop a working understanding of the methods for arranging library
materials Re-shelve returned materials quickly and correctly, achieving
an average rate of speed of at least 75 items re-shelved per hour and an
average accuracy rate of 97% Represent the Library in a responsible,
professional, and trustworthy manner Establish and maintain cooperative
and courteous working relationships with staff and a diverse customer
base Effectively use excellent customer service and communication skills
when interacting with co-workers and customers Remain calm during
stressful situations Work independently with minimal supervision
Appropriatel multitask and prioritize Work efficiently while paying
close attention to detail Follow detailed verbal and written
instructions Perform repetitive, routine procedures Meet the flexible
scheduling needs of the Library Adapt to changes in the work environment
Demonstrate basic computer skills, including keyboarding, word
processing, and email Effectively use library and general office
equipment, including but not limited to computer, library specific
software programs and databases, self-check station, Automated Materials
Handling system, printer, photocopier, telephone and cash drawer
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/browncounty