What are the responsibilities and job description for the Front Desk Associate position at Country Inn and Suites?
The Front Desk Associate plays a key role in providing excellent guest service, ensuring smooth daily operations at the front desk, and assisting with light laundry duties. This position requires a positive attitude, strong communication skills, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet and assist guests with check-in, check-out, and room inquiries
- Handle phone calls, reservations, and guest requests promptly and professionally
- Maintain a clean and organized front desk and lobby area
- Process payments, balance cash drawers, and complete daily reports
- Provide local information and recommendations to guests
- Perform light laundry duties, including washing, drying, and folding linens and towels
- Assist with other hotel operations as needed to support the team
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $14 - $16