Client Technologies Technician

Job Posting: Client Technologies Technician

Location: Columbia, SC

Schedule: Onsite, Monday–Friday, 8am–5pm

Overview

We are seeking a Client Technologies Technician to provide technical assistance and end-user support for desktops, laptops, tablets, printers, scanners, monitors, application software, and networked systems. This role supports device builds, deployments, troubleshooting, and asset documentation within an enterprise environment.

Responsibilities

• Build and configure desktops, laptops, and tablets using Microsoft Endpoint Configuration Manager (MECM).
• Verify BitLocker encryption keys are properly stored in Active Directory and/or InTune.
• Ensure MECM clients install successfully and devices remain connected to the network during post-build check-ins.
• Install required software and validate completion against build sheets.
• Deploy endpoint devices and associated peripherals for end users.
• Log support activities and resolutions in a help desk ticketing system.
• Diagnose and resolve hardware and software issues.
• Perform routine maintenance, repairs, or coordinate vendor repairs.
• Manage and update asset information in the designated asset management system.
• Assist with the removal or disposal of outdated equipment.
• Complete monthly patch-related responsibilities for designated devices.

Required Skills

• 4 years of experience in desktop and networked systems support.
• 2 years of experience in computer deployments, operation, and repair.
• 2 years of experience with hardware and software installation.
• 2 years of experience with Microsoft Endpoint Configuration Manager.
• Experience supporting Microsoft Office Suite applications.
• Expertise with Microsoft Windows operating systems.
• Ability to lift up to 50 lbs occasionally and 20 lbs frequently.

Preferred Skills

• Experience working with a help desk ticketing system.
• Experience with NTS Network.
• Experience with Active Directory or InTune.

Education

• High school diploma required.
• Associate or bachelor’s degree in a related field (may substitute for experience).