What are the responsibilities and job description for the Web Content Writer position at Convergenz?
About the Role
We're looking for a Senior Writer to join a fast-paced, high-output division that produces a steady stream of content — from web pages and newsletters to feature rollout communications and user-facing guides. This is a mid-level, individual contributor role: you won't be managing a team, and this is not a technical writing or lead-level position.
The ideal candidate is a mature, independent content creator who can take complex information — often technical or IT-related — and translate it into clear, audience-ready writing. You'll thrive here if you're comfortable juggling multiple deadlines, working with minimal day-to-day direction, and driving content forward on your own initiative
.
What You'll
- DoIndependently identify what needs to be communicated and to whom, without relying on heavy direction from a manag
- erWrite clear, audience-tailored content across a variety of formats and topi
- csCreate and manage SharePoint pages, including building out and maintaining a SharePoint libra
- ryTake complex technical or data-related information and break it down into content that's accessible to a general audien
- ceDevelop communication and adoption plans to support new feature rollou
- tsBuild and update website content, including FAQs and user guid
- esProduce newsletters and ongoing internal/external communicatio
- nsUse existing templates to create and update web pages efficient
ly
What You'll Write Ab
- outTechnology and data organization initiati
- vesNew data proces
- sesNewsletters and regular communicati
- onsAdoption and rollout plans for new featu
- resWebsite content, including FAQs and user gui
des
What We're Looking
- ForStrong communication and writing skills — able to produce polished, professional copy without relying on GenAI t
- oolsSolid experience creating SharePoint pages and managing a SharePoint library, beyond basic setup (some UX experience prefer
- red)A mature, seasoned content creator — not an entry-level wr
- iterAbility to work independently, manage multiple deadlines, and thrive in a high-volume content environ
- mentBasic reporting and writing sk
- illsStrong sense of audience — able to write in a way that resonates with the reader, not just conveys informa
tion
Nice to
- HaveExperience working in an IT enviro
- nmentVideo editing s
kills
This Role
- Is NotA Technical Writer po
- sitionA project/program management role — we're looking for someone who independently creates content, not someone who primarily tracks or reviews the work of
- othersA management or lead-level po