What are the responsibilities and job description for the Strategic Operations Manager position at Confidential?
About Us
We are a private equity backed technology infused healthcare services business that is in hyper growth and expansion mode. With a goal of lowering readmission rates and reducing overall cost of care, we are helping patients with complex and chronic health conditions get the care they need.
Job Purpose
Join this unique and lean team called Strategic Operations, who partners directly with Executive Leadership to drive high-impact initiatives across operations, growth, and new business innovation. The team operates as an internal strategy and execution group, tackling the company’s most important priorities while working cross-functionally across the organization.
This role offers exceptional exposure to senior leadership and the opportunity to make a measurable impact on a fast-growing healthcare platform. Team members often go on to lead major initiatives, build new functions, or step into operational leadership roles across the business. The role has limitless longer term growth opportunities!
This is a highly analytical, hands-on role for someone who thrives in entrepreneurial, fast-paced environments. The ideal candidate is resourceful, data-driven, intellectually curious, and excited to roll up their sleeves to solve complex business challenges.
This role is hybrid and based in New York City.
Key Responsibilities
- Partner directly with Executive Leadership on strategic and operational priorities
- Lead cross-functional initiatives spanning growth, operational optimization, and new business opportunities
- Develop financial models and business analyses to support strategic decision-making
- Drive site-level growth initiatives alongside Operations teams
- Support partner-facing discussions and strategic collaboration efforts
- Manage high-priority projects from strategy through execution
- Evaluate and prioritize key issues for the C-Suite to improve organizational effectiveness
- Identify and pursue new ancillary revenue streams and growth opportunities
- Help shape and execute initiatives that improve performance across the organization
Qualifications
- Bachelor’s degree required
- 3-5 years of experience from a top tier management consulting firm or private equity investing
- Highly analytical with strong financial modeling and problem-solving skills
- Exceptional communication and interpersonal abilities
- Entrepreneurial mindset with a willingness to operate in a highly hands-on environment
- Proven ability to manage projects and influence cross-functional stakeholders
- Experience in investment banking, private equity, consulting, venture-backed companies, or similarly rigorous environments preferred
- Comfortable presenting analyses and recommendations to senior leadership teams or Boards of Directors