Social Media & Community Partnership Coordinator

Great outdoor brands don't just sell gear — they show up in culture, build community, and inspire people to get outside. We're an outdoor retail company built around that belief, connecting customers with the gear, guidance, and inspiration they need to explore and progress in the sports they love. We're looking for a Social & Community Partnerships Coordinator who gets that, and wants to help bring it to life across social channels, creator partnerships, and community activations.

What You Get to Do

• Own and manage the social media calendar across Instagram, TikTok, Facebook, and other key platforms — maintaining a consistent cadence across brands
• Schedule and publish content aligned with brand, product, seasonal priorities, and campaign moments
• Monitor channels, engage with audiences, and flag trends or conversations worth joining
• Create original social content — copy, graphics direction, and short-form video — to complement creator-sourced content
• Brief creators on content needs and track delivery against timelines and brand standards
• Source, recruit, and manage a pipeline of creators and ambassadors at different stages of growth, prioritizing long-term relationships over one-off transactions
• Own day-to-day communication, deliverables, and performance management across the creator and ambassador network
• Build genuine relationships with creators, ambassadors, and customers; help coordinate in-person community moments including events, rides, and activations
• Collaborate cross-functionally with PR, Brand, Partnerships, and Merchandising to integrate creators into campaigns in ways that feel authentic and culturally relevant
• Track engagement, reach, creator output, and follower growth; compile performance reports to inform sourcing and content decisions and stay current on emerging platforms and trends

What You Bring

• 3–5 years in social media, influencer marketing, community, or brand partnerships
• Hands-on content creation experience — copy, short-form video, or visual storytelling — not just managing others who do
• Proven ability to source, manage, and grow creator and ambassador relationships
• Strong understanding of Instagram, TikTok, and YouTube; comfort with scheduling and analytics tools
• Highly organized with the ability to manage multiple relationships, workstreams, and brands simultaneously
• Comfortable moving between hands-on creation and big-picture coordination
• Background in outdoor, sports, cycling, lifestyle, or culturally-driven brands preferred

Traits We Value

• You're scrappy and resourceful — you create impact without massive budgets
• You're culturally fluent in outdoor, cycling, and creator ecosystems
• You care about progression in sport, storytelling, and people

What We Offer

• Competitive compensation and benefits including medical, dental, vision, 401(k) with company match, group life insurance, generous paid time off, paid holidays, and employee discounts.