What are the responsibilities and job description for the Medical Front Office Assistant position at Confidential?
A distinguished, private preventive and wellness-focused medical practice in the Princeton, NJ area is seeking a professional, polished, and exceptionally customer service–oriented Front Office Assistant. This is a unique opportunity to join a practice that provides a premium, concierge-level patient experience supported by an expert clinical team and advanced technology.
We are looking for someone who is warm, articulate, detail-oriented, and committed to delivering an outstanding experience for every patient who walks through our doors. You will play a key role in shaping the tone, efficiency, and professionalism of the practice.
Key Responsibilities
Responsibilities include, but are not limited to:
- Greeting and assisting patients in a warm, professional manner
- Managing front desk operations and appointment flow
- Supporting clinical and administrative teams
- Ensuring accuracy and organization of patient records
- Providing timely, efficient communication with patients and staff
- Contributing to a positive, collaborative team environment
Required Attributes
Ideal candidates will demonstrate:
- Exceptional customer service and communication skills
- A friendly, engaging presence
- Strong organizational abilities
- Accurate and efficient data entry skills
- Consistent attention to detail
- Ability to multitask and think quickly
- Professionalism under pressure
- Eagerness to learn and take initiative
- A team-first mindset
Preferred Experience
(Not required, but valuable)
- Prior experience in a medical office or healthcare setting
- Background in hospitality, luxury services, or client-facing roles
- Personal interest in wellness, health, or fitness
What We Offer
- Stable, weekday schedule (no nights, weekends, or holidays)
- Approximately 7:30 AM–4:00 PM, Monday–Friday
- Competitive compensation, bonus opportunities, and full benefits (for full-time employees)
- A supportive, professional environment where excellence is recognized and appreciated
Applicants should include a cover letter for consideration.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
- Medical Office: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
Salary : $20 - $25