Junior Print Production Account Coordinator - 1st Shift

We have steadily grown to become one of the leading print resources for the financial industry and broader business community. We are driven by a mission to provide the best product, fast and cost-effectively. Our most valuable resource and due to our continued and rapid growth we have a full-time opportunity for an Junior Production Print Account Coordinator. If are seeking a fun, fast-paced environment where employees are hands-on and take pride in what they do - than this role might be for you! This position is based out of our stunning office in Suffolk County, LI.

In addition to going above and beyond in making everyone feel welcome, our ideal candidate will be responsive, reliable, organized, have a "can-do" attitude, she/he/they will take the initiative without being asked. We are looking for another STAR who will fit in with the rest of the team.

How You'll Help Us Be Successful:

• Develop positive rapport with existing and prospective clients and provide pre-sales support
• Communicate with clients via phone and e-mail to discuss new or repeat print orders; review project specifications and assure all are properly accounted
• Accurately translate and communicate client project requirements to facilitate timely production of product
• Provide quality-minded professional and prompt service relationships via phone and e-mail between client, management team, and production regarding orders, pricing, and or invoicing.
• Monitor progress of jobs throughout production, confer with clients to keep them informed, i.e., proactively discuss any issues that may arise during production, solicit additional information needed for current jobs and coordinate all changes
• Submit digital or paper proofs per client or management requests
• Field client questions and concerns in a polite, friendly, tactful manner; respond to inquiries and resolve complaints in a timely fashion, ensure appropriate actions are taken, and when applicable, advise supervisor, sales, and the production floor.
• Ensure timeframes of orders placed are upheld
• Record and file all orders/request in organized manner
• Maintain flexibility, collaborate with and support colleagues, sales team, and production when necessary
• Additional duties as directed by management

What You'll Need To Be Successful:

• Must possess excellent verbal and written communication skills to communicate effectively across departments when completing assignments
• Must have strong organizational skills with the ability to manage deadlines, prioritize workload, and make adjustment to meet business needs
• Basic computer skills (i.e. Microsoft Office) including experience with databases and print management systems
• Must be detail-oriented, possess strong follow-up skills, and be capable of multi-tasking in a fast-paced environment
• Demonstrate a strong work ethic, time-management skills, and the ability to handle high work volume in a team environment
• Must be mature, comfortable dealing with clients at all levels, and handling a variety of request or inquiries
• Must be a proactive self-starter who problem solves, follows-through, and completes assigned tasks
• Must be a team player, dependable and reliable
• Must be available to work assigned shift, and have the flexibility to work weekends, and overtime if needed

We Offer:

• Weekly pay
• Competitive salaries
• A full range of benefits including medical, dental, vision, company paid life insurance, 401k retirement savings - employer matched, paid time-off
• Disability accommodations
• Inclusive of minority and disadvantaged groups
• LGBTQ friendly workplace

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, genetic information, sexual orientation, veteran status, military status, disability, or any other characteristic protected by law.

Job Type: Full-time

Pay: $16.50 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

People with a criminal record are encouraged to apply

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Hauppauge, NY 11788 (Preferred)

Work Location: In person

Salary : $17 - $19