Experienced Property Manager

Job Overview

We are seeking a highly motivated and experienced Senior Property Manager to oversee the daily operations of a residential property. This role is responsible for maintaining the property, improving performance, maximizing occupancy and collections, controlling expenses, and ensuring compliance with all company policies and applicable regulations.

The Senior Property Manager will drive leasing and marketing efforts, oversee resident relations, coordinate maintenance and repairs, manage budgets, and lead the on-site team. The ideal candidate is a strong problem-solver who can manage multiple priorities, identify issues before they become problems, and consistently execute solutions.

This is a senior-level position.

The ideal candidate has experience managing multifamily communities of 300 units, including lease-up challenges, high-volume operations, occupancy challenges, delinquency/collections, and other complex property-management issues.

We are looking for someone who does more than identify problems. This person must be able to analyze the issue, develop a solution and game plan, and execute it. The Senior Property Manager will work closely with the Regional Manager to determine priorities and execute the company's business plan with minimal day-to-day oversight.

This is not a remote role.

ResponsibilitiesLeasing & Marketing

• Oversee leasing team performance and conversion rates.
• Ensure timely and consistent follow-up with all prospects.
• Monitor market conditions and pricing strategy.
• Maintain a strong online presence and reputation.
• Ensure vacant units are show-ready and properly marketed.
• Develop and execute strategies to improve occupancy and leasing performance.

Team Leadership

• Supervise, train, and develop on-site staff.
• Set clear expectations and hold team members accountable.
• Conduct regular performance coaching.
• Maintain a professional, results-driven work environment.
• Lead the team toward property performance goals.

Operations & Maintenance Oversight

• Monitor work order completion and unit turns.
• Minimize vacancy loss through efficient make-ready processes.
• Maintain curb appeal and overall property standards.
• Coordinate vendors and approve invoices.
• Identify operational problems and develop solutions to improve property performance.

Resident Relations & Compliance

• Provide professional customer service and resolve resident concerns promptly.
• Promote lease renewals and resident retention.
• Ensure compliance with Fair Housing laws and company policies.
• Maintain accurate documentation and lease enforcement.
• Manage rent collections, payment plans, and evictions in accordance with company policy and applicable law.
• Monitor delinquency and take proactive corrective action.

Financial & Reporting

• Operate within approved budgets and control expenses.
• Monitor property financial performance.
• Submit accurate weekly and monthly reports.
• Identify financial and operational issues and recommend corrective action.

Qualifications

Minimum Requirements:

• 5 years of multifamily property management experience
• Experience managing 300 unit communities
• Experience with lease-ups and/or challenging properties
• Strong leasing, collections, and delinquency-management experience
• Proven ability to independently identify problems, create solutions, and execute
• Ability to work with minimal day-to-day oversight
• Proficiency with property management software.

This position is intended for an experienced Property Manager who can take ownership of the property, lead the team, solve problems, and execute the company's business plan—not someone who requires constant direction or oversight.

Pay: From $65,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• "Describe a situation where you inherited a property with high vacancy, delinquency, or deferred maintenance. What was your strategy to lease up the property, and what operational or financial metrics are you most proud of achieving?"
• "What makes you the ideal candidate for this position? In your own words, please describe how your specific skills and experience will help you succeed in this role."

Experience:

• Property leasing: 5 years (Required)
• Property management: 5 years (Required)
• Property maintenance: 3 years (Required)
• resident retention: 5 years (Required)
• Customer retention: 5 years (Required)
• Team management: 5 years (Required)
• lease up: 5 years (Required)

License/Certification:

• Fair Housing (Preferred)

Ability to Commute:

• Pigeon Forge, TN 37863 (Required)

Ability to Relocate:

• Pigeon Forge, TN 37863: Relocate before starting work (Required)

Work Location: In person

Salary : $65,000