What are the responsibilities and job description for the Program Coordinator position at Confidential?
Program Coordinator
Department: OperationsReports To: Program Manager & DirectorSalary: $16.50/hrHours: Part-time, approximately 30 hrs/wk
Position Summary
The Program Coordinator is responsible for planning, implementing, supervising, and evaluating high-quality programs and activities for youth within an assigned program area. This position plays an important role in creating a safe, positive, engaging, and welcoming Club environment where members can build skills, develop confidence, form positive relationships, and achieve success.
The Program Coordinator works closely with the Program Manager, Director, and other Club staff to develop programs that meet organizational standards while responding to the interests and needs of members. This position provides direct supervision and guidance to youth, promotes active participation, maintains a safe and organized program environment, and serves as a positive role model for Club members.
This position is ideal for someone who is energetic, dependable, organized, comfortable leading groups, and passionate about creating positive experiences for youth.
Essential Job Responsibilities
Youth Development & Member Engagement
- Deliver programs, services, and activities that support positive youth development and prepare members for success.
- Build positive, appropriate, and supportive relationships with Club members.
- Serve as a positive role model and provide guidance, encouragement, and mentorship to youth.
- Create an inclusive and welcoming environment where members feel respected, supported, and encouraged to participate.
- Promote and encourage participation in Club programs, activities, special events, and opportunities.
- Assist members in developing positive behaviors, social skills, responsibility, confidence, and healthy relationships.
- Respond appropriately to member needs, concerns, and behavioral issues while following Club policies and procedures.
Program Planning & Implementation
- Plan, organize, and implement a variety of age-appropriate programs and activities for Club members and visitors.
- Coordinate program development with the Program Manager to ensure activities meet Club standards for quality, safety, and youth engagement.
- Develop activities that are engaging, structured, purposeful, and responsive to the interests and needs of members.
- Assist with the implementation of organizational and Clubhouse goals and strategic initiatives.
- Recommend and assist in developing new programs and activities with approval from the Program Manager and Director.
- Prepare program materials, supplies, equipment, and activity areas prior to scheduled programming.
- Recommend supplies and equipment necessary for effective program delivery and provide appropriate justification for requested purchases.
- Adapt programming as necessary based on participation, member feedback, available resources, and changing needs.
Program Quality & Evaluation
- Monitor participation and program outcomes to help ensure established goals and objectives are being met.
- Assist in evaluating the effectiveness and quality of programs and activities.
- Recommend improvements or modifications based on member needs, interests, participation, and program results.
- Maintain accurate program information, participation records, and other documentation as required.
- Participate in weekly Clubhouse staff meetings, training opportunities, and program planning discussions.
- Work collaboratively with leadership and other staff to continuously improve the member experience.
Health, Safety & Supervision
- Maintain a safe, healthy, structured, and positive environment for all members.
- Provide active and appropriate supervision of youth within assigned program areas.
- Follow and enforce all organizational policies, safety procedures, behavior expectations, and emergency protocols.
- Maintain awareness of member locations and activities while under Club supervision.
- Identify and promptly communicate safety concerns, incidents, injuries, or behavioral concerns to appropriate leadership.
- Maintain program areas, equipment, and supplies in a clean, organized, safe, and functional condition.
- Help ensure facilities and program spaces are prepared for daily activities and properly secured or cleaned following use.
- Protect the safety, privacy, and well-being of Club members at all times.
Teamwork & Communication
- Maintain regular communication with the Program Manager, Director, and other Club staff regarding programs, member needs, concerns, and daily operations.
- Work cooperatively with professional staff, volunteers, and other team members to provide consistent and effective services to youth.
- Communicate professionally and respectfully with parents and guardians as appropriate.
- Maintain positive relationships with members, families, coworkers, schools, community organizations, and other external partners.
- Assist in resolving member or parent concerns in coordination with Club leadership.
- Follow organizational expectations regarding professionalism, confidentiality, attendance, and communication.
Additional Responsibilities
- Assist with Club-wide special programs, activities, field trips, and events as assigned.
- Assist with setup, supervision, and cleanup for special events and activities.
- Participate in required staff meetings, training sessions, and professional development opportunities.
- May be required to transport members or drive a Club vehicle when properly authorized and qualified.
- Provide support in other program areas as needed to ensure appropriate supervision and successful Club operations.
- Perform other duties as assigned by the Program Manager, Director, or organizational leadership.
Qualifications
- High school diploma or equivalent required.
- Bachelor’s degree in education, recreation, youth development, human services, or a related field preferred.
- Minimum of one year of experience working with youth and/or planning and implementing youth programs preferred.
- Demonstrated ability to plan, organize, and lead engaging activities for children and/or teens.
- Knowledge of positive youth development principles and age-appropriate programming.
- Ability to effectively supervise groups of youth and manage member behavior in a positive and constructive manner.
- Strong communication and interpersonal skills.
- Ability to establish positive relationships with youth, parents/guardians, coworkers, volunteers, and members of the community.
- Strong organizational skills with the ability to manage multiple activities and responsibilities.
- Dependable, professional, patient, and able to work effectively in a fast-paced environment.
- Ability to work both independently and collaboratively as part of a team.
- Comfortable using sound judgment and responding appropriately to unexpected situations.
- Valid state driver’s license required for positions involving transportation of members.
Core Competencies
Successful candidates should demonstrate:
- Commitment to youth safety and well-being
- Positive leadership and role modeling
- Dependability and accountability
- Strong communication skills
- Patience and professionalism
- Creativity and enthusiasm
- Organization and attention to detail
- Teamwork and collaboration
- Effective behavior management
- Adaptability and problem-solving
- Commitment to providing a positive member experience
Working Environment
This position requires regular interaction with children and teens in an active Club environment. The Program Coordinator must be comfortable supervising groups, participating in activities, moving throughout Club facilities, and responding to the changing needs of members and programs throughout the day.
The position may occasionally require participation in off-site activities, field trips, special events, or transportation of members in an authorized Club vehicle.
Disclaimer
The information presented in this job description describes the general nature and level of work expected of employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, skills, or working conditions associated with the position.
Responsibilities may be modified or additional duties assigned based on the needs of the organization.
Pay: $16.50 per hour
Expected hours: No less than 30.0 per week
Work Location: In person
Salary : $17