Experienced Regional Property Manager (Knoxville and Maryville area)

About the Role

Rand Property Management is seeking an experienced and results-driven Regional Property Manager to oversee property management operations across our South Region. This position is responsible for 5 separate districts/offices serving a total of 22 properties located in the Knoxville and Maryville areas, providing leadership, coaching, operational oversight, and strategic support to Property Managers and their teams.

This is a high-travel, multi-site leadership position requiring regular travel between assigned districts, offices, and properties. The Regional Property Manager will maintain a strong presence in the field while also working closely with executive leadership and support departments.

The Regional Property Manager is responsible for maintaining high operational standards, supporting financial performance, developing team members, improving systems and processes, and ensuring an exceptional experience for residents and team members.

The ideal candidate is a proven leader with strong property management experience, excellent communication skills, financial awareness, and a passion for developing people and improving operations.

Key Responsibilities

Leadership & Team Development

• Provide leadership, direction, coaching, and support to Property Managers and their teams across the 5 districts / offices.
• Meet weekly with each Property Manager to review leasing performance, budgets, delinquencies, staffing, audits, resident concerns, and operational priorities.
• Coach and develop Property Managers and team members to promote accountability, professional growth, and strong performance.
• Partner with Human Resources on recruiting, hiring, performance management, employee development, and team culture.
• Collaborate with the Training Department to ensure team members have the knowledge, tools, and resources needed to succeed.
• Promote strong customer service, team engagement, communication, and company culture throughout the region.

Operations & Performance

• Ensure company policies, procedures, and operational standards are consistently followed across all assigned districts and properties.
• Review audits and operational reports, identify areas for improvement, and provide actionable feedback and coaching.
• Monitor leasing, collections, resident satisfaction, expenses, staffing, and overall property performance.
• Coach Property Managers on the financial health of their districts, including budgeting, expense management, revenue growth, and profitability.
• Maintain a regular on-site presence by visiting assigned offices and properties to evaluate operations, property conditions, team performance, and customer experience.
• Conduct property walks and inspections, including turns, grounds, common areas, and overall property presentation.
• Assist with complex or escalated resident and customer concerns.
• Provide hands-on leadership and operational support during staffing shortages, periods of increased business, or other situations requiring additional support.
• Identify opportunities to improve policies, procedures, systems, and workflows across the region.

Financial & Strategic Management

• Meet weekly with the COO to review financial performance, staffing, operational challenges, policies, and strategic priorities.
• Partner with Accounting to support accurate financial reporting, budgeting, forecasting, and financial planning.
• Help Property Managers identify opportunities to increase revenue and effectively manage expenses.
• Support business development initiatives and contribute to company-wide operational strategy.
• Collaborate closely with the North Regional Manager and Executive Team members to evaluate and improve systems, processes, and company culture.
• Provide recommendations and insights regarding day-to-day operations and long-term business improvements.

Maintenance & Property Operations

• Partner closely with the Maintenance Manager and COO to improve maintenance efficiency, service levels, and operational processes.
• Assist with planning and execution of large-scale maintenance and property improvement projects.
• Ensure leasing, property, and safety standards are consistently maintained.
• Participate in required leasing and safety training to remain informed and help maintain consistent quality and compliance across the region.

Qualifications

• Demonstrated ability to lead, coach, and develop team members.
• Strong understanding of property management operations, leasing, collections, budgeting, and financial performance.
• Strong organizational and time-management skills with the ability to manage multiple districts, properties, and priorities.
• Excellent written and verbal communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to build productive relationships with residents, team members, vendors, and leadership.
• Comfortable reviewing financial information, audits, budgets, and operational reports.
• Ability and willingness to travel frequently between 5 assigned districts/offices.
• Commitment to providing exceptional customer service and maintaining high operational standards.

What Success Looks Like

Success in this role means developing strong Property Managers, maintaining consistent operational standards, improving financial performance, strengthening team culture, and creating an exceptional experience for both residents and team members.

The Regional Property Manager serves as a key connection between property-level teams and executive leadership, helping ensure that Rand Property Management continues to grow while maintaining the standards, systems, and culture that make the company successful.

Compensation & Benefits

• Total Compensation: $68,000–$86,000 annually, including bonus opportunities
• Base salary up to $1,500/month in potential bonus opportunities
• PTO after 90-day probationary period
• 9 paid holidays annually
• Medical, Dental, & Vision packages offered
• Voluntary Life and Short-Term Disability coverage options
• Golden Ticket Club eligibility after 2 years
• Monday–Friday schedule
• Typical hours: 8:30 AM–5:00 PM
• Optional work-from-home days may be available when the schedule and operational needs allow

Pay: $68,000.00 - $86,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• How many years of Regional Manager experience do you have?

Experience:

• Property management: 5 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $68,000 - $86,000