Program Director

The Program Director is responsible for the supervision and management of the treatment program, facility, staff and clients. He/She consults with the Division Leader, Director of Operations and the Chief Executive Officer on an as needed basis to ensure services, program functioning and client treatment are being conducted in a manner consistent with the organization's mission statement and values.

Essential Job Functions:

• Oversees all aspects of the program to ensure quality and initiates any quality improvement that may be necessary.
• Supervise weekly Treatment Team Meetings to ensure consistent and effective communication between treatment team members; proper oversight of client development and progress and to ensure a team approach is utilized in the treatment of our clients.
• Monitor and assess staff morale and build team spirit and continuity. Intervene and address any staff related issues that may come forth.
• Participate in the interview process in a collaborative fashion to determine the appropriateness and qualifications of prospective staff members.
• To provide adequate and ongoing training of facility employees, and sufficient oversight/supervision.
• Provide bi-monthly in-service trainings to all Professional and Counseling treatment staff.
• Areas of development and in-service training include but are not limited to:
• Diagnosis and Assessment
• Group Therapy
• Milieu Management
• Communication Skills
• Evaluate and apprise each member of the professional staff, completes a written narrative clearly identifying strengths, weaknesses, and goals for the coming year. These reviews are to be completed after the first three months of employment and yearly thereafter.
• Contributes to effective teamwork by working independently with staff to combine their skills and energies in a focused manner.
• Completes utilization reviews, oversees primary therapist process of utilization review and assists in the process of assuring that all client stays are covered in some way (i.e. insurance, private pay, etc.).
• Ensure full adherence to the policy and procedure manual. Ensure adherence to health code policies, JACHO and licensing regulations. Provide oversight of any/all audits as necessary.
• Works with staff and facility manager to arrange coverage of all shifts. Ensure that adequate staffing is provided for shifts. Adjust staffing to match census when necessary.
• Serves as a positive role model to treatment staff, residents, employees, and guests by maintaining a positive, caring and professional attitude.
• Maintains a client caseload as appropriate to census, assigns client cases based upon match with each therapist, provides individualized treatment for each case. Provides individual and family therapy.
• Follows all duties outlined in the therapist job description.
• Co-leading process group and/or any additional clinically oriented groups on an as needed basis. Provides oversight of all other groups conducted.
• Participates in the marketing plan as requested. Maintaining collaborative relationships with outpatient treatment team professionals. Conducting facility tours for professionals in the community or families as necessary.
• Complies with the employee dress code and assures that program staff does so as well.
• Complete tasks in a timely and accurate manner.
• Establishes and achieves realistic goals within the position.
• Attends designated meetings and/or conference calls.
• Providing on-call support in conjunction with clinical staff and providing ultimate oversight when necessary.
• Participates in supporting in Recovery and/or Parent Support/Alumni Groups.
• Maintains the confidential nature of resident and related activities.
• May be required to travel to other facilities to attend trainings from time to time.
• Exercise supervision of all professional and counseling treatment staff

Core Competencies:

• Ability to run groups effectively AEB providing a check-in, engaging all members, and providing structure to group format. (Formal observation)
• Able to show effective writing and communication skills AEB documentation review, email timeliness, and verbal communication with staff and patients. (formal observation and record review) add timeliness with documentation
• Ability to support in meal prep and meal support AEB accurate portioning, following proper kitchen safety & sanitation guidelines, engaging patients during meal, and able to provide redirection as needed.
• Ability to manage staff in a way that improves their ability to succeed on the job AEB creating a staff schedule, program schedule, and run a staff meeting.
• Ability to lead a group of individuals at a multi-disciplinary level AEB overseeing the hiring, training, development, and day-to-day management of employees.
• Ability to manage and have the knowledge of different operating systems including but not limited to Human Resource (HR), Microsoft 365, Electronic Medical Record (EMR), and Compliance software systems. AEB submits documentation and inspections on a timely basis.
• Ability to make and take responsibility for decisions in a timely manner AEB making decisions in alignment with policies, procedures, and company directives.

Knowledge, Education, & Experience:

• Masters Degree or Doctorate preferred in Addiction Counseling, Social Work, Psychology or related field strongly preferred.
• A current and valid LMFT or LMSW or PhD or PsyD or LPC or LCSW or MFTI or RD or equivalent required.
• Two years’ experience in administration or management of mental health programs.
• PHP/IOP experience preferred.