Quality Assurance Technician

Roles and Responsibilities:

Job Summary:

We are seeking a Quality Technician with strong data analysis skills and hands-on experience in documentation and process standardization. This role involves performing quality checks, maintaining records, analyzing data using Microsoft Excel, and assisting in the development and maintenance of Standard Operating Procedures (SOPs) and Work Instructions. The ideal candidate will have an eye for detail, excellent organizational skills, and a passion for ensuring product and process quality through documentation and continuous improvement.

Key Responsibilities:

• Perform routine inspections, testing, and quality checks on materials, components, and finished products.
• Collect, record, and analyze quality data using Excel to identify trends, deviations, or areas for improvement.
• Support the creation, revision, and implementation of Standard Operating Procedures (SOPs), Work Instructions, and quality documentation.
• Review and verify quality documentation, certificates, and reports to ensure compliance with company and regulatory standards.
• Maintain accurate and organized quality records in both digital and hardcopy formats.
• Assist in investigating non-conformances and support root cause analysis and corrective/preventive action (CAPA) processes.
• Work collaboratively with production, engineering, and customer service teams to resolve quality issues and maintain consistency across operations.
• Participate in internal audits, document reviews, and process improvement initiatives.
• Support the preparation of quality reports and documentation for management review.

Qualifications and Skills:

• Associate or bachelor’s degree in quality, Manufacturing, or a related technical field preferred.
• 2–4 years of experience in a quality assurance or quality technician role within a manufacturing or production environment.
• Proficiency in Microsoft Excel for data collection, charting, and analysis (Pivot Tables, VLOOKUP, formulas).
• Experience in writing and maintaining SOPs and Work Instructions.
• Strong attention to detail, documentation accuracy, and organizational skills.
• Good understanding of inspection and measurement techniques.
• Familiarity with ISO, GMP, or other quality system standards is an advantage.
• Excellent communication and teamwork skills.