Front Desk Receptionist

Overall Summary Healt h Care Associates will provide customer service to all patients in the call centre. Associates will answer calls, verify and update patient demographic information, screen for program eligibility, gather required information. Screen and schedule patient appointments based on medical need and established appointment scheduling guidelines. Answer general questions and provide information. Conduct appointment reminder calls, appointment reschedules, and lab result appointments as assigned. Work flexible schedule to include evenings and weekends. Essential Responsibilities Ver ify and update patient demographics, screen for program eligibility, and gather required information. Screen and schedule patient appointments based on medical need and established appointment scheduling guidelines. Perform appointment reminder calls, appointment reschedules, and lab result appointments as assigned. Answer general questions and provide information. Work flexible schedule and overtime, as nece ssary. Secondary Responsibilities Attend workshops, training, and meetings as needed, and as requested. Perform other duties as assigned by supervisor. QUALIFICATIONS Required education, experience, training H igh School Diploma or equivalent Minimum of three months medical office experience or similarly related experience in a customer service setting. Proficient in Microsoft Office products including Excel, Word and Outlook Bilingual –Spanish Required Preferred education, experience, training One-year medical office experience Community or public health experience preferred Medical practice management program Critical Success Factors in this role include: Ability to follow directions Maintaining confidentiality and HIPAA compliance Excellent customer service and client services philosophy in all interactions Appreciation and respect for working with and serving a diverse population Reading and writing in order to review records for accuracy. Excellent problem-solving, organizational, and multi-tasking skills with attention to detail. Proficiency in Microsoft Office and the internet. Education: High School

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.