What are the responsibilities and job description for the Front Desk Receptionist position at Fleet Feet?
The Front Desk Receptionist plays a crucial role as the first point of contact for visitors and callers, ensuring a welcoming and organized environment. This position involves managing communications, scheduling appointments, and supporting office operations while collaborating closely with management and the administrative team. Minimal travel is required, and the role utilizes standard office phone systems, advanced scheduling software, and CRM tools. The company offers opportunities for career advancement and professional development.
Responsibilities
- Greet visitors promptly and professionally
- Handle incoming phone calls and direct them appropriately
- Schedule and confirm appointments using advanced scheduling software
- Provide excellent customer service and support
- Perform accurate data entry and maintain records
- Manage incoming and outgoing mail efficiently
- Organize and maintain office reception area
- Assist with general administrative support tasks
- Disseminate information to staff and visitors as needed
Preferred Qualifications
- 3 years of experience in customer service
- High school diploma or equivalent
- Strong customer service and communication skills
- Ability to multitask effectively in a busy environment
- Proficiency with Microsoft Office and CRM tools
- Excellent phone etiquette and time management
- Problem-solving capabilities
Why Fleet Feet?
We offer a unique opportunity to operate a business like it’s your own with the support of an
established brand. This program is for those who want to build a career with purpose and make
a tangible impact on the health and wellness of a community while developing the next
generation of future leaders.
Salary : $55,000 - $75,000