What are the responsibilities and job description for the Coupa Support position at Comptech Associates?
About the Role:
Job Title: Platform Operations Support Specialis
tLocation: Whitehouse Station, NJ (Hybrid 4x Onsite
)Duration: 6 Month
sNo. of Positions:
1
JOB DESCRIPTI
- ONThe Platform Operations Support Specialist provides day-to-day support to Technology and Business Leads by assisting with platform-related activities, operational reporting, documentation, and stakeholder request
- s.This role helps ensure business operations run smoothly by coordinating issues, maintaining accurate reporting, supporting standard operating procedures, and delivering timely support across technical and business team
s.ESSENTIAL DUTIES AND RESPONSIBILITI
- ESSupport Technology and Business Leads with day-to-day platform needs and ad hoc projec
- tsAugment the HUB: support business operations, issue coordination, and stakeholder reques
- tsBuild and maintain operational reports in Cou
- paEnsure reporting data is accurate, timely, and useful for stakeholde
- rsAssist with documentation: procedures, process guides, and support materia
- lsSupport maintenance and updating of standard operating procedur
- esRespond to ad hoc stakeholder requests in a timely, professional mann
- erHelp track issues, requests, and operational activities across both functio
- nsSupport continuous improvement: streamline reporting and documentati
- onCollaborate with both technical and business teams to organize informati
- onProvide flexible, general support for platform-related activities as need
edNICE TO HA
- VE1 years in reporting, operations support, business analysis, or system suppo
- rtStrong Excel, reporting, and analytical skil
- lsStrong organizational, communication, and documentation skil
- lsAbility to manage multiple priorities and respond to stakeholder needs effective
- lyNice to have: Experience building reports in Coupa or similar procurement platfor
- msNice to have: Experience maintaining operating procedures and processing documentati
- onNice to have: Familiarity with procurement, accounts payable, or supplier enableme
- ntNice to have: Experience with Coupa or similar enterprise platforms preferre