Patient Care Coordinator (Full-Time, Career Role in Mandeville)

Patient Care Coordinator (Full-Time, Career Role in Mandeville Location)

Comprehensive Physical Therapy – Mandeville & Metairie, LA

Are you currently in a front office role where you feel:

• Overworked, understaffed, or constantly behind
• Stressed by disorganization and last‑minute chaos
• Undervalued with no real growth path
• Tired of poor systems and unclear expectations

If you’re quietly looking for something better — this role was built for you.

Comprehensive Physical Therapy is a privately owned, owner‑led outpatient physical therapy practice seeking a high‑performing Patient Care Coordinator to join a structured, professionally run clinic environment.

This is not a receptionist job.
This is a career opportunity in healthcare operations and patient experience.

Why This Role Is Different

Many front office roles struggle because of:

• Poor training
• No structure
• No accountability
• No advancement
• Constant stress

We are different.

You will work in a clinic with:

• Clear systems and workflows
• Professional training and support
• High standards and clear expectations
• Supportive, engaged leadership
• Real growth opportunities

You will not be left scrambling or guessing.

What You’ll Do

Patient Experience

• Greet and assist patients in person and by phone
• Serve as the primary contact for new and existing patients
• Create a calm, organized, professional front office

Scheduling & Clinic Flow

• Schedule evaluations and follow‑up visits accurately
• Manage therapist schedules and appointment flow
• Reduce cancellations, gaps, and last‑minute issues

Insurance & Front Office Operations

• Verify insurance benefits and eligibility
• Explain coverage and patient responsibility clearly
• Prevent authorization and scheduling problems before visits

Operations Support

• Prepare daily schedules and paperwork
• Follow structured systems and workflows
• Support therapists with accurate, prepared schedules

Who This Role Is For

This role is ideal if you:

• Are organized, detail‑oriented, and professional
• Take pride in accuracy and follow‑through
• Communicate clearly and confidently
• Want stability and long‑term growth
• Are ready to be respected for your role

You likely enjoy:

• Creating order from chaos
• Helping patients navigate stressful situations
• Being trusted with responsibility
• Working in a high‑standard environment

Qualifications

• Medical front office, scheduling, or healthcare experience preferred
• Physical therapy or outpatient clinic experience is a plus
• Strong computer and communication skills required
• Reliability, professionalism, and attention to detail are essential

What We Offer

• Career‑track position in a growing private practice
• Owner‑led, supportive culture
• Strong training and clear systems
• Advancement into Lead and Management roles
• Stable full‑time schedule

Compensation:
Hourly pay based on experience — typically $15 to $17 per hour

Why Join Us

In our clinics, the front office is not an afterthought.

This role directly impacts:

• Patient experience
• Clinic efficiency
• Therapist success
• Practice growth

We hire carefully because this role matters.

How to Apply

Apply with your resume and a brief note about what you’re looking for in your next position.

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Uniform allowance
• Vision insurance

Work Location: In person

Salary : $15 - $17